Technical Services Support Manager – Construction Materials
Chase Corporation
full-time
Posted on:
Location Type: Remote
Location: Connecticut • Massachusetts • United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Support revenue growth by partnering with Regional Sales Managers and Inside Sellers on complex opportunities.
- Assist in managing the sales funnel for technically driven projects, including qualification, solution development, and closing.
- Participate in creation of content and be the SME liaison for marketing activities.
- Provide technical and application support for company products, ensuring proper utilization and handling both pre and post sale.
- Conduct virtual training courses and educational webinars to build product awareness and support growth strategies.
- Document customer interactions, technical support cases, and project details in CRM.
Requirements
- Minimum 5 years of technical service experience in the construction market.
- Knowledge of the construction industry terminology and regulations.
- Experience with funnel management and proficiency in CRM software.
- Strong communication, negotiation, and presentation skills.
- Self-directed, with the ability to work independently and collaboratively.
- Strong analytical and computer skills (Excel, Word, PowerPoint, Outlook).
- High personal savvy with the ability to build long-term customer relationships.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical service experiencefunnel managementCRM softwareanalytical skillscomputer skillsExcelWordPowerPointOutlook
Soft Skills
communication skillsnegotiation skillspresentation skillsself-directedindependent workcollaborative workcustomer relationship building