Application Analyst – Document Management
Chartwell Law
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $75,000 - $85,000 per year
About the role
- Ensure accurate and timely transfer, filing, and organization of documents for new business and matters.
- Maintain and administer the document management security model, including workspace, folder, and document level permissions.
- Create, maintain, and enhance custom document templates.
- Serve as an escalation point for complex or high impact document management support tickets.
- Coordinate with the training team and end users to support system testing and user acceptance testing (UAT).
Requirements
- 3+ years of experience supporting a Document Management System (DMS) in a professional services or legal environment.
- Hands on experience with iManage or NetDocuments (NetDocuments strongly preferred).
- Experience managing security models, permissions, and user access within a DMS.
- Strong understanding of document lifecycle management, metadata, and filing standards.
- Proven ability to troubleshoot complex issues and manage escalated support requests.
- Strong attention to detail and organizational skills.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Document Management SystemiManageNetDocumentsdocument lifecycle managementmetadatafiling standardssecurity modelspermissions managementuser access managementtroubleshooting
Soft Skills
attention to detailorganizational skills