Charter Impact

Human Resources

• Act as the primary liaison for clients with County Offices of Education, CalSTRS (California State Teachers' Retirement System) and CalPERS (California Public Employees' Retirement System).
• Respond to escalated STRS and PERS issues, interpreting and applying relevant laws, rules, and policies to resolve reporting discrepancies.
• Maintain accurate and complete documentation for all retirement plans and ensure compliance with STRS and PERS regulations.
• Audit, process, reconcile, and correct STRS, PERS, and benefit contributions, collaborating with the Payroll and Accounting teams to ensure accuracy.
• Enter and update CalPERS contributions in the CalPERS system as applicable.
• Monitor and manage CalSTRS and CROWE audits, ensuring timely and accurate responses.
• Upload F496 files to SEW, correct errors in Macro text files, and submit required reports to CalSTRS and County Offices of Education.
• Stay updated on compensation limit changes and notify clients accordingly.
• Research STRS membership type for all new hires and ensure accurate enrollment.
• Manage open enrollment processes for clients, including rate updates, employee enrollments, terminations, and plan changes.
• Enter and update new benefit rates and plan information in the system, ensuring accuracy before open enrollment.
• Assist clients and employees with benefits-related inquiries, including eligibility, enrollments, and coverage options.
• Coordinate with insurance carriers to resolve enrollment and billing issues.
• Work closely with Payroll and HR teams to ensure seamless benefits deductions and compliance with benefits regulations.
• Generate reports and maintain records related to benefits and retirement enrollments.
• Provide guidance to Payroll Specialists on benefits deductions and retirement reporting.
• Assist with new hire processing, employee changes, and payroll-related benefits deductions as needed.
• Communicate with clients regarding missing documents, benefit elections, and compliance updates.
• Support the Payroll Team by running reports and assisting with benefits-related payroll entries.
• Conduct training sessions for internal staff on retirement and benefits best practices.

Senior Benefits & Retirement Specialist

Compliance

• Provide student information and attendance related technical support to clients
• Train clients’ staff member on effectively leveraging their SIS in support of state reporting requirements
• Troubleshot problems related to new and/or existing systems
• Assist in codifying procedures and system configuration settings
• Streamline current processes and systems and evaluate more efficient solutions
• Expand automation of systems to improve overall system stability, improve data collection/linkages across multiple data systems
• Submission and validation of attendance and state reporting information
• Support with gathering data and submitting attendance and state reporting records
• Other duties as assigned

Senior Benefits & Retirement Specialist

Student Information Systems Compliance Analyst