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Senior Manager, Retailer.com
Charlotte Tilbury BeautySenior Manager driving Charlotte Tilbury’s Sephora.com growth across US and Canada. Owning P&L, digital shelf optimization, promotions, analytics, and cross-functional retailer partnerships.
Posted 8/7/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $125,000 - $135,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eCommerce strategy, revenue management, and digital merchandising within the beauty and luxury sectors. Proven ability to drive online sales growth through effective promotional planning and cross-functional collaboration.
Highest-signal resume keywords
Ecommerce StrategyP&L ManagementRetailer Partnership ManagementAnalytical SkillsCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EcommerceDigital MerchandisingPromotional PlanningRevenue ForecastingSales GrowthRetail AnalyticsSEOData AnalysisPerformance ReportingInventory Optimization
Soft Skills
Communication SkillsPresentation SkillsStakeholder ManagementStrategic ThinkingOperational Execution
Tools & Technologies
SkaiSalsifyPower BITableau
Industry Keywords
Retailer.comOmnichannel RetailLuxury Consumer BehaviorPrestige BeautyConsumer Goods
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Own the Sephora.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management
- Develop and execute retailer.com growth strategies aligned with company objectives and SEPHORA priorities
- Drive online revenue, market share, conversion, and profitability through ecommerce strategies
- Build annual and quarterly business plans and identify growth opportunities across assortment, search visibility, promotions, and digital shelf performance
- Manage forecasts, risks, opportunities, sales targets, investments, and promotional decisions with finance, planning, and commercial teams
- Serve as the primary ecommerce lead for SEPHORA digital teams and retailer.com partnerships
- Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams
- Lead retailer business reviews, performance recaps, and strategic planning discussions
- Lead digital shelf excellence across SEPHORA.com, including PDP content, brand storytelling, SEO, taxonomy, search visibility, ratings and reviews, and onsite merchandising
- Ensure execution of product launches, assortment updates, pricing changes, and promotional setup
- Collaborate with media teams and Sephora.com media networks on paid media activations and campaign strategies
- Develop and manage promotional calendars, product launches, and seasonal campaigns
- Analyze promotional and campaign performance and identify optimization opportunities
- Use retailer analytics platforms, syndicated data, and internal reporting tools to evaluate performance
- Monitor traffic, conversion, search ranking, basket size, digital shelf performance, ratings and reviews, and sales trends
- Deliver business recaps, executive-level reporting, and actionable insights to leadership
- Support inventory forecasting, in-stock optimization, operational readiness, reporting improvements, and automation
- Report to the AVP, National Accounts, Sephora & SWAK, with dotted-line reporting to the VP, Digital & Growth
Requirements
What you’ll need- 6+ years of experience in eCommerce, retailer.com, digital commerce, or omnichannel retail
- Strong experience managing retailer.com businesses within beauty, luxury, consumer goods, fashion, or related industries
- Proven success driving online sales growth through ecommerce strategy, digital merchandising, promotional planning, and retailer partnership management
- Strong commercial and financial acumen, including ecommerce revenue targets, forecasting, and P&L performance
- Deep understanding of prestige beauty retailer ecosystems, luxury consumer behavior, and retailer.com best practices
- Experience working cross-functionally with media, content, creative, planning, and supply chain teams
- Strong analytical skills and experience using reporting and analytics platforms such as Skai, Salsify, Power BI, Tableau, or similar tools preferred
- Excellent communication, presentation, and stakeholder management skills
- Strong commercial mindset balancing strategic thinking and operational execution
- Ability to manage multiple priorities in a fast-paced environment
Benefits
Comp & perks- Generous staff discount to use on all products
- Medical, dental, and vision benefits
- Commuter Benefits (Pre-tax)
- Flex Spending Account (FSA)
- Employee Assistance Program (EAP)
- 401(k) with Company match
- Paid Time Off
- Birthday PTO