EV Electrician – Installation Manager
Connected Kerb
Assistant Business Manager
Charlotte Tilbury Beauty
full-time
Posted on:
Location Type: Office
Location: Birmingham • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as a brand ambassador for Charlotte Tilbury Beauty, reflecting company values and driving team performance.
- Support the Business Manager in day-to-day counter operations and seamless store functioning.
- Drive financial results to meet and exceed targets and KPIs.
- Support setting and communicating individual and team sales targets and deliver objectives.
- Coach and give feedback to the team to achieve service and artistry standards.
- Lead by example to promote exceptional customer service and create outstanding customer experiences.
- Drive the customer database for direct marketing opportunities and extend service beyond in-store.
- Implement individual and team development plans, conducting regular reviews and coaching.
- Create a positive team culture through meetings and collaborative management; recognise and celebrate performance.
- Propose and execute plans, events and activities to unlock commercial success.
- Maintain visual merchandising, counter cleanliness and hygiene standards.
- Ensure and inspire flawless grooming standards for the team.
Requirements
- Retail management experience
- A genuine passion for the beauty industry
- Commercial acumen
- People management experience
- Strategic planning experience
Benefits
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- Exclusive product launches and a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy.
- Access to Tilbury Treats – rewards platform with discounts on gym memberships, cinema tickets and more.
- Other benefits such as life assurance, birthdays off work, team sales incentives and many more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
brand ambassadorteam performancecoachingcustomer serviceteam culturestrategic planningfeedbackcollaborative managementcommercial acumenpeople management