Community Engagement SDR

Charlie Health

Community Engagement SDR engaging healthcare providers for mental health referrals. Driving outreach and cultivating relationships to expand Charlie Health's referral network.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $45,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Execute high-volume outbound cold calling and email outreach to healthcare provider accounts (80-100+ touchpoints per day), including clinics, treatment programs, hospitals, and other referral sources
Qualify provider accounts based on clinical fit, patient population, referral intent, and Charlie Health program awareness
Build and maintain a tiered account database in Salesforce, tracking account status, outreach history, and readiness for field engagement
Deliver warm, well-documented lead handoffs to field-based outreach teams for accounts expressing referral interest or demonstrating strong clinical alignment
Participate in regular pipeline reviews with field teams, incorporating their on-the-ground feedback to sharpen targeting and outreach strategy
Develop and maintain a thorough understanding of Charlie Health's clinical model, program offerings, and target patient population in order to communicate value clearly to provider contacts
Collaborate cross-functionally to continuously refine outreach messaging, account prioritization criteria, and qualification standards

Requirements

What you’ll need

Bachelor's degree
0-1 years of professional experience; no prior sales experience required - we're looking for drive, not a resume
Demonstrated hunger to perform: a history of setting ambitious goals and following through, whether in work, athletics, academics, or other pursuits
Highly motivated self-starter who doesn't need to be pushed to pick up the phone and make things happen
Comfortable with repetition and high volume - you see expectations as a floor, not a ceiling
Strong verbal communicator who can quickly establish credibility and rapport with clinical and administrative contacts
Organized and detail-oriented, with the ability to manage a large account pipeline without dropping the ball
Experience with Salesforce or any CRM is a plus, but not required
Familiarity with the behavioral health provider landscape (mental health, SUD, or related) is a plus
Proficiency in Microsoft Office and Google Suite

Benefits

Comp & perks

Comprehensive benefits for full-time employees

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cold callingemail outreachaccount qualificationlead handoffpipeline management

Soft Skills

motivated self-starterstrong verbal communicationorganizational skillsdetail-orientedgoal-oriented

Certifications

Bachelor's degree