Customer Care Representative
Element Fleet Management
Clinical Admissions Therapist
Charlie Health
full-time
Posted on:
Location Type: Remote
Location: Remote • New Mexico • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Meet with clients upon admission, build rapport, and establish treatment needs
- Present programming information to help clients gain access to care
- Complete virtual biopsychosocial assessments for children, teens, young adults, and adults
- Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
- Construct provisional mental health diagnoses utilizing DSM-V criteria
- Document client information in accordance with regulatory standards using electronic medical record
- Assign treatment team members and group schedules and inform staff of new admissions
- Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams to facilitate intake
- Collaborate with referral sources (hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers)
- Cover specified shifts (11am-7pm MT or 12pm-8pm MT) and weekends as needed
Requirements
- Experience working with a wide range of ages, including children, teens, young adults, and adults preferred
- Experience completing behavioral health assessments and admissions preferred
- Independent licensure in a mental health field required
- An independent license is preferred, but associate-level clinicians who are eager to grow and work toward full licensure will be considered
- Work authorized in the United States
- Native or bilingual English proficiency
- Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care
- Availability: Must be available 11am - 7pm MT or 12pm - 8pm MT; weekends encouraged; alternative availability considered on individual basis
Benefits
- Comprehensive benefits for full-time, exempt employees (see careers page)
- Incentive compensation
- Discretionary bonuses
- Other short and long-term incentive packages
- Other Charlie Health-sponsored benefits
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
biopsychosocial assessmentsmental health diagnosesDSM-V criteriaelectronic medical record documentationbehavioral health assessmentsintensive outpatient program (IOP)treatment planning
Soft skills
communication skillsinterpersonal skillsattention to detailability to thrive in fast-paced environmentrapport building
Certifications
independent licensure in mental health field
