Account Manager

Charlie Health

Account Manager facilitating outreach for Charlie Health, connecting clients with mental health resources. Focused on building relationships with clinical partners across priority markets.

Posted 5/2/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $132,275 per yearWebsite

About the role

Key responsibilities & impact

Own, manage, and expand relationships with existing referral sources across priority markets to continue to drive growth
Monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process
Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
Design strategies to better support and engage referral partners across different channels
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goal

Requirements

What you’ll need

Must be based in the Eastern Time Zone (US)
Must be fluent in English
You have 2+ years proven sales experience - owning & overachieving KPI’s
Polished interpersonal, relationship-building and listening skills, with a natural, consultative style
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Prior experience with Salesforce and other sales enablement tools

Benefits

Comp & perks

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceKPI managementproject management

Soft Skills

interpersonal skillsrelationship-buildinglistening skillsconsultative style