Insurance Verification Specialist
Charlie Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Verifies insurance policy benefits for new and returning patients with payers
- Assures all insurance information has been completely and accurately obtained
- Document all pertinent insurance information into SalesForce
- Informs teams of support actions necessary for insurance or referral issues
- Identifies special policy clauses per policy information to aid in financial and admission decisions
- Educates patients, families and internal teams on insurance issues
- Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate
- Provides support to admissions and revenue cycle teams as necessary
- Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
- Other duties as assigned
Requirements
- 3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
- Knowledge of medical billing practices, office policies and procedures
- Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
- Excellent written and verbal communication skills
- Organizational skills
- Ability to maintain a high level of integrity and confidentiality of medical information
- Strict attention to details
Benefits
- Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billing practicesinsurance policy verificationSalesForcefinancial counselingrevenue cycle management
Soft skills
written communicationverbal communicationorganizational skillsintegrityattention to detail