Supportive Housing Program Manager

Charles Lea Center

Program Manager overseeing two Spartanburg disability-support locations for Charles Lea Center. Supervising DSP teams, ensuring compliance, and advancing person-centered independence.

Posted 8/21/2026full-timeSpartanburg • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $45,088 - $46,679 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, staff supervision, and person-centered service delivery within the Human Services sector. Proficient in compliance monitoring, conflict resolution, and fostering leadership development while ensuring safety and optimal operational conditions.

Highest-signal resume keywords

Program ManagementStaff SupervisionPerson-Centered ServicesCompliance MonitoringConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program EvaluationStaff TrainingBudget ManagementDocumentation AccuracyEmergency InterventionTherapeutic RecommendationsData ReportingElectronic Health Record SystemsTyping 70+ WPMHands-On Support

Soft Skills

Leadership DevelopmentCoachingMentoringCollaborationProblem-Solving

Certifications & Qualifications

Valid Driver’s LicenseBackground Check Clearance

Industry Keywords

Human ServicesCSPInterdisciplinary Team MeetingsLicensing ComplianceCommunity InvolvementSafety RegulationsStaff CertificationsAdmissions and DischargesConflict ManagementSupport Services

About the role

Key responsibilities & impact

Implement, manage, monitor, and evaluate assigned programs according to established standards
Oversee daily operations and ensure facilities are safe, functional, and in optimal condition
Ensure the wants, needs, preferences, and personal goals of supported persons are honored
Provide intervention and leadership during emergencies and hospitalizations
Support admissions, discharges, and transfers
Directly supervise and lead Lead DSPs and DSPs
Collaborate on recruiting, hiring, training, coaching, mentoring, and evaluating staff
Facilitate training and maintain required staff certifications
Coordinate staffing schedules and ensure appropriate coverage
Provide coverage and support to other Program Managers
Manage conflict using person-centered coaching and professional problem-solving strategies
Foster leadership development
Provide guidance for person-centered services and individualized supports
Support employment, life goals, community involvement, relationships, and independence
Collaborate with Community Supports Leadership to develop diversified services
Participate in CSP and interdisciplinary team meetings
Monitor DSP documentation weekly for accuracy, completeness, and compliance
Use designated electronic health record systems for documentation and communication
Compile and submit monthly, quarterly, and annual reports and statistics
Assist with critical incident reports and ANE investigations
Participate in corrective action planning, audits, and licensing/compliance reviews
Assist with organizational policies and procedures
Maintain program and/or home budgets
Collaborate on technology use supporting skill development and independence
Coordinate and implement therapeutic and clinical recommendations
Maintain safety, licensing, and regulatory requirements
Initiate additional training through contracted or community supports

Requirements

What you’ll need

Minimum age: 18
Bachelor's degree with a minimum of 3 years’ experience in Human Services, or AA with a minimum of 4-5 years’ experience in Human Services, or High School Diploma with a minimum of 5–7 years’ experience in Human Services
Minimum of 2 years supervisory experience
Valid driver’s license and Social Security number
Ability to type 70+ WPM and navigate basic computer systems
Must pass background checks, DMV screening, Medicaid exclusion, fingerprinting (if SC resident <1 year), and provide 3 professional references
Ability to regularly stand, walk, lift up to 25 lbs, and provide hands-on support
Travel within Spartanburg County

Benefits

Comp & perks

Flexible scheduling
Paid training
Medical, dental, vision, and life insurance
401(k) retirement plan
Paid time off (PTO)
Tuition reimbursement
Free onsite wellness clinic
Flexible work schedules