Quality Assurance Coordinator

Charles Lea Center

Quality Assurance Coordinator at Charles Lea Center ensuring program quality through monitoring and supporting service plans. Responsible for compliance with contractual requirements and training staff.

Posted 6/17/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $75,816 - $78,000 per yearWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

quality assurance program developmentquality managementmonitoring

Soft Skills

guidancesupporttrainingcommunication

Tools & Technologies

Microsoft Officedatabase management

Certifications & Qualifications

Bachelor's degree

Industry Keywords

Tennessee Department of Disability & Agingpolicy adherenceprograms quality requirementsinspectionsplans of corrections

About the role

Key responsibilities & impact

Provide support to Innovation Coordinators in developing plans which may include providing guidance and support in using a person's first language and defining clear and concise
Develop and maintain an active database of inspections, plans of corrections, due dates, and other information the programs need to track quality requirements
Provide training to all staff regarding quality requirements regularly
Follow the standards and regulations required by Tennessee Department of Disability & Aging, and ensures that all relevant policy and procedures are adhered to in the programs

Requirements

What you’ll need

At least 18 years of age
Ability to pass a background check upon hire
Valid driver's license
Valid vehicle insurance
Bachelor's degree from an accredited College or University with Two (2) years' experience with quality assurance program development/ management/ monitoring
Strong computer skills and proficiency in Microsoft Office
Work remotely with a flexible schedule
Two years' experience with DDA preferred
Work remotely from home-based office, Based in the State of Tennessee
Travel is required

Benefits

Comp & perks

medical
dental
vision
life insurance
a 401(k)
paid time off (PTO)
tuition reimbursement
an onsite wellness clinic