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Supportive Housing Program Manager
Charles Lea CenterProgram Manager overseeing services for individuals with disabilities. Join a compassionate team at Charles Lea Center in Spartanburg, SC.
Posted 5/15/2026full-timeWoodruff • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $45,088 - $46,679 per yearWebsite
About the role
Key responsibilities & impact- Oversee CLCs two locations in Woodruff, SC to ensure regulatory compliance, effective operations, and high-quality, person-centered services for individuals with disabilities and special needs.
- Supervises and supports Lead DSPs and DSPs, maintains facility operations, and under the guidance of the Assistant Director, supports individuals in achieving meaningful goals, community involvement, and independence.
- Implement, manage, monitor, and evaluate assigned programs in accordance with established standards.
- Oversee daily program operations and ensure assigned facilities are safe, functional, and in optimal condition.
- Ensure the wants, needs, preferences, and personal goals of persons supported are honored and actively supported.
- Provide intervention and leadership during emergencies and hospitalizations.
- Support admissions, discharges, and transfers to ensure continuity of services.
- Provide direct supervision and leadership to Lead DSPs and DSPs.
- Collaborate with the Assistant Director and Human Resources in recruiting, hiring, training, coaching, mentoring, and evaluating staff.
- Facilitate training opportunities to improve service quality and ensure staff maintain required certifications.
- Coordinate staffing schedules and ensure appropriate coverage at all times.
- Manage conflict using person-centered coaching and professional problem-solving strategies.
- Direct guidance to ensure person-centered services and individualized supports.
- Collaborate with Community Supports Leadership to develop and expand diversified services.
- Participate in Collaborative Support Plan (CSP) meetings and interdisciplinary team meetings.
- Monitor DSP documentation weekly to ensure accuracy, completeness, and compliance.
- Compile and submit monthly, quarterly, and annual program reports and statistics.
Requirements
What you’ll need- Minimum age: 18
- Bachelor's degree with a minimum of 3 years’ experience in Human Services or, AA with a minimum of 4-5 years’ experience in Human Services, or High School Diploma with a minimum of 5 – 7 years’ experience in Human Services
- Minimum of 2 years supervisory experience
- Valid driver’s license and Social Security number
- Ability to type 70+ WPM and navigate basic computer systems
- Must pass background checks, DMV screening, Medicaid exclusion, fingerprinting (if SC resident <1 year), and provide 3 professional references
Benefits
Comp & perks- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- Paid time off (PTO)
- Tuition reimbursement
- Free onsite wellness clinic
- Flexible work schedules
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementregulatory complianceperson-centered servicesstaff trainingconflict managementdocumentation accuracyreport compilationemergency interventionsupervisory experiencecomputer navigation
Soft Skills
leadershipcoachingmentoringproblem-solvingcollaborationcommunicationorganizational skillscommunity involvementgoal settingservice quality improvement
Certifications
valid driver's licensebackground checkDMV screeningMedicaid exclusionfingerprinting