Regional Manager

Charles Lea Center

Regional Manager leading the delivery of person-centered services for individuals with disabilities at Charles Lea Center. Responsible for overseeing a team of Innovation Coordinators and implementing unique service approaches.

Posted 5/15/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJunior💰 $57,750 per yearWebsite

About the role

Key responsibilities & impact

Demonstrates respect for individuals with disabilities and their support networks while understanding and adhering to the organization’s mission, goals, policies, and procedures.
Provide technical assistance to Providers implementing services for people referred
Lead, coach, and support a team of ICs through regular meetings, training, and performance management to maintain high-quality service delivery.
Advocate on behalf of person / guardian to assure that services being provided reflect the desires of person guardian.
Oversee person-centered planning and coordinated services by guiding staff, supporting transitions, collaborating with providers, and ensuring positive outcomes for individuals served.
Upon successfully transitioning to community services conduct 30, 60, 90 day follow up to assure satisfaction with services, and those desired outcomes are being achieved.
Maintain and provides other training as appropriate for supervised IC’s, person served, guardian, community providers.
Travel to and from assigned counties in Tennessee, as necessary.
Ensure compliance and quality by auditing case files and monitoring services.
Follow the standards and regulations required by Tennessee Department Disability and Aging (DDA).

Requirements

What you’ll need

At least 18 years of age
Must be able to effectively read, write, and communicate verbally in English
Ability to pass a background check upon hire
Valid driver's license
Vehicle Insurance
Master’s degree from an accredited college or university with experience in delivering or coordinating services and providing case management for individuals with disabilities and special needs. - OR - Bachelor’s degree from an accredited college or university in the human services field, or a related field; paired with one year experience in delivering or coordinating services and or providing case management for individuals with disabilities and special needs; in combination with proven supervisor or coaching experience.
Associate’s degree, a High School Diploma, or a GED, combined with four years of experience in delivering or coordinating services and or providing case management for individuals with disabilities and special needs; in combination with proven supervisory or coaching experience.

Benefits

Comp & perks

medical
dental
vision
life insurance
a 401(k)
paid time off (PTO)
tuition reimbursement
access to online wellness clinic

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementperson-centered planningservice coordinationauditingperformance managementtraining deliverytechnical assistanceservice delivery

Soft Skills

leadershipcoachingadvocacycommunicationcollaborationorganizational skillsproblem-solving

Certifications

Master’s degreeBachelor’s degreeAssociate’s degreeHigh School DiplomaGED