Logistics Account Manager

Charger Logistics Inc.

Logistics Account Manager responsible for managing customer accounts and ensuring exceptional service at Charger Logistics. Collaborating with teams to deliver optimal transportation solutions and close deals.

Posted 6/27/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met
Manage customer expectations and provide exceptional customer service
Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
Participate in rate calculations, report preparation and customer presentations for all large-spend bids
Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
Identify, manage and build new business relationship in the target market
Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
Maintain a database of clients, prospects, partners and vendors
Monitor market conditions, product innovations, and competitors' products, prices, and sales
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
Consult with clients to resolve problems and to provide ongoing support
Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS

Requirements

What you’ll need

Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
2+ years of sales and account management experience in transportation and logistics field is preferred
Recent college or university degree in Marketing or Business-related field is required
Previous experience in an analyst role and or in pricing function is an asset
Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
Experience working B2B sales involving complex deals is an asset
Strong knowledge and understanding of the sales planning process
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
Strong negotiation skills with proven closing ability
Ability to function independently with little or no supervision as well as function in a team environment

Benefits

Comp & perks

Competitive Salary
Remote modality compensation
Career Growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementSales PlanningPricingProposal DevelopmentRate CalculationsReport PreparationMarket AnalysisB2B SalesAnalytical SkillsProblem Solving

Soft Skills

Customer ServiceInterpersonal SkillsNegotiation SkillsPresentation SkillsCommunication SkillsTeam CollaborationIndependenceAttention to DetailRelationship BuildingAdaptability