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Account Manager – Logistics
Charger Logistics Inc.Account Manager responsible for managing logistics accounts at Charger Logistics. Focused on customer relations, sales strategies, and operational support within the organization.
About the role
Key responsibilities & impact- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met
- Manage customer expectations and provide exceptional customer service
- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
- Participate in rate calculations, report preparation and customer presentations for all large-spend bids
- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
- Identify, manage and build new business relationship in the target market
- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
- Maintain a database of clients, prospects, partners and vendors
- Monitor market conditions, product innovations, and competitors' products, prices, and sales
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Consult with clients to resolve problems and to provide ongoing support
- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS
Requirements
What you’ll need- Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
- 2+ years of sales and account management experience in transportation and logistics field is preferred
- Recent college or university degree in Marketing or Business-related field is required
- Previous experience in an analyst role and or in pricing function is an asset
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
- Experience working B2B sales involving complex deals is an asset
- Strong knowledge and understanding of the sales planning process
- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
- Strong negotiation skills with proven closing ability
- Ability to function independently with little or no supervision as well as function in a team environment
Benefits
Comp & perks- Competitive Salary
- Career Growth
- Healthcare benefit package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales planningpricingproposalsB2B salesanalyst rolereport preparationmarket analysiscustomer presentationsdatabase management
Soft Skills
customer servicecommunicationinterpersonal skillsnegotiationpresentation skillsproblem-solvingindependenceteam collaborationrelationship buildingorganizational skills
Certifications
degree in Marketingdegree in Business