Logistics Account Manager

Charger Logistics Inc.

Customer Success Manager for logistics at Charger Logistics, fostering relationships and ensuring satisfaction within logistics solutions. Collaborating with internal teams and supporting sales efforts in Chicago.

Posted 6/19/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and maintain strong, trusting relationships with customers to understand their logistics requirements.
Coordinate with internal teams, including sales, operations, and implementation, to deliver comprehensive and effective logistics solutions.
Manage customer expectations and proactively address any issues or concerns to ensure high levels of satisfaction.
Participate in the preparation and review of proposals, pricing, and rate analyses to support customer bids and ensure profitability.
Monitor market trends and competitor activities to identify opportunities for improvement and business growth.
Maintain accurate records of customer interactions, sales activities, and project progress.
Support the sales team in identifying new business opportunities and expanding existing accounts.

Requirements

What you’ll need

Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Minimum of 3 years experience in customer success, account management, or sales within the logistics or transportation industry.
Strong communication and interpersonal skills with a customer-focused approach.
Proven ability to manage multiple projects and priorities effectively.
Excellent problem-solving and analytical abilities.
Proficient in CRM software and Microsoft Office Suite.
Ability to work independently as well as collaboratively within a team environment.
Detail-oriented with strong organizational skills.

Benefits

Comp & perks

Competitive Salary
Healthcare Benefit Package
Career Growth
401k

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer successaccount managementsaleslogisticstransportationproblem-solvinganalytical abilitiesproject managementproposal preparationrate analysis

Soft Skills

communication skillsinterpersonal skillscustomer-focused approachorganizational skillsdetail-orientedability to manage multiple projectsindependent workcollaborative workproactive issue resolutionrelationship building

Certifications

Bachelor's degree in BusinessBachelor's degree in LogisticsBachelor's degree in Supply Chain Management