Charger Logistics Inc.

Key Account Manager, Logistics

Charger Logistics Inc.

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

About the role

  • Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
  • Manage customer expectations and provide exceptional customer service.
  • Work with Implementation team on successful opportunities to ensure accuracy in our pricing program.
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
  • Participate in rate calculations, report preparation and customer presentations for all large-spend bids.
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
  • Identify, manage and build new business relationships in the target market.
  • Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and to provide ongoing support.
  • Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.

Requirements

  • Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'.
  • 4+ years of sales and account management experience in transportation and logistics field is preferred.
  • Recent college or university degree in Marketing or Business-related field is required.
  • Previous experience in an analyst role and/or in pricing function is an asset.
  • Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them.
  • Experience working B2B sales involving complex deals is an asset.
  • Strong knowledge and understanding of the sales planning process.
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • Ability to function independently with little or no supervision as well as function in a team environment.
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