Support Engineer

• Analyze and validate drivers’ administrative records (attendance, documentation, payroll inputs)
• Provide support to drivers in relation to amenities (showers, rest areas, room assignments, etc.)
• Coordinate with HR, Payroll, and Operations teams to ensure drivers receive timely assistance
• Prepare reports on driver-related metrics and administrative compliance
• Address drivers’ concerns and act as a communication bridge with internal departments
• Identify areas of improvement in administrative processes for better driver experience
• Work in a dynamic environment and closely collaborate with all departments
• Work shift: Monday to Saturday 3:00 p.m to 11:00 p.m

Driver Support Analyst

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