CharacterStrong

Senior Product Manager

CharacterStrong

full-time

Posted on:

Location Type: Remote

Location: WashingtonUnited States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Tech Stack

About the role

  • Own the success of assigned product domains within the CharacterStrong platform.
  • Collaborate within the iron triangle (Product, UX, Engineering) to create solutions and deliver outcomes.
  • Translate roadmap priorities into clear product initiatives and execution plans.
  • Define product requirements, user stories, and acceptance criteria that guide development teams.
  • Maintain a prioritized backlog aligned with customer value and delivery capacity.
  • Conduct continuous discovery in partnership with UX and User Research.
  • Engage educators, district leaders, and internal stakeholders to uncover needs and pain points.
  • Lead initiatives from concept through launch and iteration.
  • Partner with Engineering, UX, and Project Management to ensure clarity, alignment, and execution.
  • Leverage AI tools, in partnership with Product Leadership, to improve product development workflows.

Requirements

  • 6–8+ years of software product management experience, preferably within EdTech or SaaS platforms.
  • Experience owning product initiatives, end-to-end, in agile environments.
  • Demonstrated ability to translate customer insights and data into prioritized, successful product features.
  • Proven ability to collaborate across engineering, UX, and business teams.
  • Expertise in requirements gathering, backlog management, ticket triage, and roadmap alignment.
  • Experience leading multiple squads, balancing new initiatives with ongoing priorities.
  • Excellent written and verbal communication skills, with the ability to present to diverse audiences.
  • Demonstrated use of AI tools across key stages of the SDLC.
  • Ability to analyze user feedback and data, identify patterns, and translate insights into prioritized, impactful product improvements.
  • Strong empathy for K-12 users and demonstrated skill in active listening during interviews to uncover pain points and improvement opportunities.
  • Operates effectively in iterative environments, balancing long-term vision with evolving user and business needs.
Benefits
  • Laptop computer and other needed equipment
  • Education & Tuition Reimbursement up to $1,000 annually
  • 401k Savings Plan with employer match
  • Medical, Dental, & Vision Insurance
  • Life, AD&D, and Disability Insurance
  • Employee Assistance Program, Mental Health Support, and Well-Being Programs
  • 3 weeks Company-Paid Parental Leave
  • Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementrequirements gatheringbacklog managementticket triageroadmap alignmentagile methodologiesdata analysisuser story creationacceptance criteria definitionproduct feature prioritization
Soft Skills
collaborationcommunicationactive listeningempathyleadershipproblem-solvingstakeholder engagementpresentation skillsiteration managementcustomer insight translation