
Senior Product Manager
CharacterStrong
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $120,000 - $140,000 per year
Job Level
Tech Stack
About the role
- Own the success of assigned product domains within the CharacterStrong platform.
- Collaborate within the iron triangle (Product, UX, Engineering) to create solutions and deliver outcomes.
- Translate roadmap priorities into clear product initiatives and execution plans.
- Define product requirements, user stories, and acceptance criteria that guide development teams.
- Maintain a prioritized backlog aligned with customer value and delivery capacity.
- Conduct continuous discovery in partnership with UX and User Research.
- Engage educators, district leaders, and internal stakeholders to uncover needs and pain points.
- Lead initiatives from concept through launch and iteration.
- Partner with Engineering, UX, and Project Management to ensure clarity, alignment, and execution.
- Leverage AI tools, in partnership with Product Leadership, to improve product development workflows.
Requirements
- 6–8+ years of software product management experience, preferably within EdTech or SaaS platforms.
- Experience owning product initiatives, end-to-end, in agile environments.
- Demonstrated ability to translate customer insights and data into prioritized, successful product features.
- Proven ability to collaborate across engineering, UX, and business teams.
- Expertise in requirements gathering, backlog management, ticket triage, and roadmap alignment.
- Experience leading multiple squads, balancing new initiatives with ongoing priorities.
- Excellent written and verbal communication skills, with the ability to present to diverse audiences.
- Demonstrated use of AI tools across key stages of the SDLC.
- Ability to analyze user feedback and data, identify patterns, and translate insights into prioritized, impactful product improvements.
- Strong empathy for K-12 users and demonstrated skill in active listening during interviews to uncover pain points and improvement opportunities.
- Operates effectively in iterative environments, balancing long-term vision with evolving user and business needs.
Benefits
- Laptop computer and other needed equipment
- Education & Tuition Reimbursement up to $1,000 annually
- 401k Savings Plan with employer match
- Medical, Dental, & Vision Insurance
- Life, AD&D, and Disability Insurance
- Employee Assistance Program, Mental Health Support, and Well-Being Programs
- 3 weeks Company-Paid Parental Leave
- Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementrequirements gatheringbacklog managementticket triageroadmap alignmentagile methodologiesdata analysisuser story creationacceptance criteria definitionproduct feature prioritization
Soft Skills
collaborationcommunicationactive listeningempathyleadershipproblem-solvingstakeholder engagementpresentation skillsiteration managementcustomer insight translation