CharacterStrong

Product Manager

• Own the user experience function across development organization, ensuring product decisions grounded in human-centered design
• Translate research and stakeholder input into clear design requirements and proof-of-concept sketches
• Guide the UX/UI design team toward consistent, scalable, and human-centered outcomes
• Establish a repeatable, research-informed design process bridging discovery and delivery
• Calibrate with stakeholders using rough proof-of-concept sketches, whiteboarding, journey maps, and rapid idea testing
• Oversee designers in evolving design system and accessibility standards
• Partner with Senior Director of Product Development and engineering leaders to align design requirements with product strategy and technical feasibility
• Engage stakeholders across marketing, enablement, and customer success to integrate user feedback loops
• Support UX/UI designers by embedding research throughout the design process

Director of Product Experience