CharacterStrong

Product Designer

• Lead product design and UX efforts across the digital platform
• Define and evolve navigation systems, content hierarchy, interaction patterns, and end-to-end user flows
• Translate product priorities, user needs, jobs to be done, and business goals into clear UX direction
• Ensure experiences are intuitive, efficient, and scalable across complex product areas
• Oversee accessibility, ensuring all experiences meet WCAG AA standards
• Champion innovation and continuous learning

Senior Product Design Manager – 6-month Term

Learning and Development

• Facilitate engaging, high-quality in-person and virtual professional learning sessions aligned to CharacterStrong’s curriculum (Tiers 1, 2, and 3) and implementation practices
• Provide virtual coaching calls and follow-up support to educators and school teams to strengthen implementation fidelity and impact.
• Serve as a lead Professional Learning Specialist for LAUSD partners, building strong relationships with school and district leaders.
• Support in-person sessions or district events within the greater LA area.
• Collaborate with the Director of Professional Learning Content to design, refine, and improve CharacterStrong professional learning content, materials, and session structures.
• Contribute to the development and updating of content for CharacterStrong’s On-Demand Professional Development platform.
• Partner with Curriculum and Product teams to ensure PD content aligns with curriculum updates and educator needs.
• Share field insights from LAUSD and other partners to inform ongoing improvements to content and services.
• Support schools and districts in understanding adult readiness, implementation stages, and effective PD structures.
• Help customize professional learning experiences to meet district goals while maintaining alignment to CharacterStrong frameworks.
• Act as a thought partner to educators around MTSS Tier 1, 2, and 3 practices and whole-staff engagement.
• Work closely with the Professional Services team to align facilitation practices, tools, and messaging.
• Participate in team meetings and reflective improvement cycles.
• Model CharacterStrong’s values in all interactions with educators, partners, and teammates.