Per Diem RN, Triage

Chapters Health System

Remote Florida triage RN providing after-hours telephone advice and hospice support. Coordinating patient visits, documenting EMR records, and reassuring patients and families.

Posted 8/5/2026part-timeRemote • Florida • 🇺🇸 United StatesJunior💰 $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong clinical and assessment skills, effective communication, and the ability to manage complex patient situations. Proficient in EMR/EHR systems and committed to providing excellent patient service in a fast-paced environment.

Highest-signal resume keywords

Current Florida RN LicenseEMR/EHR ExperienceBilingual SpanishCritical Decision-Making SkillsPatient Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical SkillsAssessment SkillsData EntryTime ManagementProblem-Solving SkillsPatient Record DocumentationEquipment OperationMulti-State RN License ApplicationNursing ExperienceHospice Experience

Soft Skills

Effective CommunicationInterpersonal SkillsListening SkillsTeam CollaborationStress Management

Tools & Technologies

EMR/EHR SystemsMS OfficeOnline Research

Certifications & Qualifications

Florida RN LicenseMulti-State RN License Eligibility

Industry Keywords

Patient CareHospiceHealthcare ServicesPatient ReferralInterdisciplinary Group Communication

About the role

Key responsibilities & impact

Triage after-hours phone calls and efficiently meet callers’ needs using excellent customer service
Provide telephone advice and education for patient needs
Handle telephone inquiries related to Chapters Health System’s services
Promote and explain Chapters Health System’s services
Gather necessary information and documentation for complete, current, accurate patient records
Enter and track patient referral data in the EMR
Reassure patients and families by phone
Help resolve questions and identify when an in-person visit is needed
Coordinate in-person visits when needed or requested
Assist patients and families in achieving desired comfort levels
Use support, expert resources, or personnel to resolve complex situations
Document patient and family contacts in the EMR and communicate with the Interdisciplinary Group
Report technical issues to leadership and resolve them within the required timeframe
Report to a designated company location during emergencies when required
Perform other assigned duties

Requirements

What you’ll need

Current Florida or multi-state license to practice as a registered nurse
Ability to apply for or obtain a multi-state RN license within 30 days of hire if not already held
Ability to apply for or obtain an RN license in Washington, D.C. within 30 days of hire
Minimum of one year nursing experience
Hospice or hospital experience preferred
Previous experience with an EMR/EHR system
Effective verbal and written communication in English
Bilingual Spanish preferred
Reliable transportation to meet patients’ needs
Excellent critical decision-making and problem-solving skills
Excellent clinical and assessment skills
Ability to use equipment with visual and auditory mechanisms
Excellent time management and prioritization skills
Ability to handle stressful situations professionally and calmly
Strong patient service, information-seeking, listening, and knowledge-transfer skills
Ability to work in a fast-paced, cooperative team environment
Ability to use interpersonal skills to maximize caller reassurance and patient visits
Ability to exhibit urgency in daily work
Computer proficiency, including MS Office, online research, data entry, and navigation
Availability for shifts accommodating extended operating hours
Ability to perform sedentary work with frequent interruptions
Ability to manage emotional stress when caring for terminally ill patients and families
Ability to perform essential physical functions, including lifting patients or equipment, bending, pushing/pulling, and kneeling, with or without reasonable accommodation
Satisfactory completion of position competency requirements
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy
Eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility

Benefits

Comp & perks

$45.00 pay rate
Equal employment opportunities
Reasonable accommodations for essential job functions
Company health, safety and security practices