Hospice Medicare Billing and Collections Representative

Chapters Health System

Billing representative for Medicare at Chapters Health System preparing and submitting billing. Handling claims, denial management, and account resolution for effective patient care and service.

Posted 5/28/2026full-timeRemote • Florida • 🇺🇸 United StatesJunior💰 $18 - $27 per hourWebsite

About the role

Key responsibilities & impact

Prepares and submits accurate billing to third party payor’s and self-pay invoices.
Identifies and resolves billing clearinghouse rejections.
Conducts root cause analysis on unpaid accounts receivable (AR) and resolves with third party payor’s.
Analyzes and resolves credit balances.
Handles incoming and outgoing customer service calls to third party payor’s, outside providers and patients/guarantors to resolve and achieve account resolution.
Processes correspondence.
Initiates and resolves technical denial appeals.
Identifies payor denial and cash fluctuation trends and escalates as appropriate.
Performs other duties as assigned.

Requirements

What you’ll need

High School Diploma or GED
Minimum of one (1) year of medical billing and collection experience
Knowledge of third party billing and state and federal collection regulations preferred
Ability to prioritize and multi-task independently with little supervision
Must be self-motivated and service oriented
Excellent written and verbal communication skills
Accurate typing and data entry skills

Benefits

Comp & perks

Health insurance
Paid time off
Professional development
Drug-Free Workplace Policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billingaccounts receivablebilling clearinghousecredit balance analysistechnical denial appealsdata entry

Soft Skills

communication skillsself-motivatedservice orientedprioritizationmulti-tasking

Certifications

High School DiplomaGED