Travel Sales and Operations Specialist, Dakotas/IA

Chapter Aesthetic Studio

Traveling operations specialist supporting Chapter Aesthetic Studio's Dakota and Iowa aesthetic clinics. Ensuring consistent guest service, studio operations, and performance across multiple locations.

Posted 8/19/2026full-timeRemote • Iowa, North Dakota, South Dakota • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong guest service and operational support capabilities, with a focus on maintaining high standards of cleanliness and organization. Proficient in using scheduling software and digital communication tools to enhance guest satisfaction and drive retention.

Highest-signal resume keywords

Guest Service ExperienceRetail OperationsLeadership ExperienceScheduling Software ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Guest ServiceRetail ManagementOperational SupportInventory ManagementScheduling

Soft Skills

Professional CommunicationPersonable InteractionSelf-MotivationAdaptabilityOrganizational Skills

Tools & Technologies

Scheduling SoftwareEMR SystemsDigital Communication Tools

Industry Keywords

HospitalityGuest ExperienceRebookingRevenue MetricsMission-Driven Brand

About the role

Key responsibilities & impact

Travel to various Chapter studios to provide operational and guest service support
Support daily studio operations including scheduling, guest flow, inventory, and retail activities
Step into key front-of-house roles, including Guest Service, Studio Support, and Manager support, as needed
Deliver a consistent, high-quality guest experience aligned with Chapter brand standards
Educate guests on services, retail products, and memberships to drive rebooking and retention
Maintain cleanliness, organization, and operational readiness across studios
Collaborate with studio and regional leadership to support guest satisfaction, rebooking, and revenue metrics

Requirements

What you’ll need

Minimum 2 years of experience in guest service, retail, hospitality, or operations
Leadership experience a plus, as you will fill in for Studio Managers as needed
Flexible and willing to travel regularly within assigned markets
Personable, professional, and confident communicator
Highly organized with strong attention to detail
Comfortable using scheduling software, EMR systems, and digital communication tools
Self-motivated, adaptable, and energized by fast-paced environments
Proud to represent a mission-driven brand focused on exceptional service

Benefits

Comp & perks

Competitive pay with growth opportunities
Predictable schedules—no overnights or holiday shifts
Paid onboarding and ongoing professional development
Travel support and mileage reimbursement
Exposure to multiple studios and leadership teams
Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave
Employee discounts on services and retail products
Eligible incentives, where applicable