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Chapter 2

People & Operations Manager

Chapter 2

People & Operations Manager overseeing daily operations at Chapter 2, designing the future of work. Partnering with leadership and supporting operational infrastructure for scalable growth.

Posted 5/28/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Overseeing and coordinating the day to day operational running of the US business
  • Partnering closely with leadership
  • Supporting the operational infrastructure of the US entity
  • Ensuring operational consistency and strong communication across the business
  • Creating structure in a fast moving growth environment

Requirements

What you’ll need
  • Previous experience in an Operations, People Operations, Business Operations or Operational Support role
  • Commercially aware
  • Strong systems capability and confidence using operational platforms, tooling and technology
  • Experience using AI tools and automation platforms
  • Strong organisational and project coordination skills
  • Comfortable operating in ambiguity
  • Strong problem solving capability
  • Excellent communication skills
  • Highly organised

Benefits

Comp & perks
  • Diverse, inclusive, and welcoming workplace
  • Accommodations for recruitment adjustments

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
strong communicationstrong organisational skillsproject coordinationproblem solvingcomfortable operating in ambiguity