Pre-Sales Engineer
ChapsVision
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Engage with prospects to gather technical and business requirements during discovery sessions.
- Configure and customize the product - including AI/NLP models, data connectors, and Generative AI workflows - to align with customer requirements and maximize business value.
- Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs.
- Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases.
- Advise prospects on best practices for enterprise search, AI usage, and data access strategies.
- Serve as a subject matter expert on Sinequa’s product, security standards and integration capabilities.
- Articulate technical benefits and capabilities of the product in alignment with customer use cases.
- Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content.
- Provide technical input during RFP/RFI processes and respond to prospect questionnaires.
- Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives.
- Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product.
- Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases.
- Act as a trusted advisor throughout the technical evaluation process.
- Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations.
- Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value.
- Serve as the voice of the customer by working cross-functionally with Product, Engineering, and R&D to influence roadmap priorities, resolve issues, and advocate for feature enhancements.
- Confidently tailor technical presentations and demos across diverse verticals.
- Manage multiple active opportunities at various stages of the sales cycle.
- Contribute to the evolution of our verticalized solutions in strategic industries such as private equity, legal, and consulting.
Requirements
- Bachelor's or Master’s Degree from an accredited institution in a technical field (CS/IS/IT, Engineering)
- 5+ years of experience in an engineering / technical role
- Experience in a client facing role (internal or external customers) or strong desire to work closely with customers.
- Strong collaboration skills, with an understanding of the importance of timely and effective problem-solving.
- Excellent oral and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Ability to work in a fast paced, team environment.
- Technical curiosity and a hands-on mindset – Excitement for new technologies and understanding how things work under the hood.
- Ability to understand and troubleshoot code written in Angular and at least one backend language (e.g., C#, Java, or C++).
- Proficiency in SQL/NoSQL Databases.
- Comfortable navigating and understanding systems within the Microsoft ecosystem, including Windows and Azure Cloud Services.
Benefits
- Generous PTO
- health benefits from date of hire
- 401(k) employer match
- wellness and commuter benefits
- career advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AINLPGenerative AIUXUISQLNoSQLAngularC#Java
Soft Skills
collaborationproblem-solvingcommunicationtechnical curiositycustomer engagementpresentation skillsadaptabilityleadershiptrustworthinesseducation
Certifications
Bachelor's DegreeMaster’s Degree