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Senior Business Development, AI-BPO
Channel TalkAI-BPO Business Development driving enterprise deals and client CX strategies in South Korea. Leading pre-sales efforts and collaborating on automation solutions for business optimization.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading pre-sales and proposal processes targeting C-Level decision-makers, with a strong focus on designing AI solutions for customer experience operations. Proven ability to mentor junior consultants and develop reusable project methodologies.
Highest-signal resume keywords
CX Operations ExperienceB2B Solution ProposalEnterprise Deal ClosingC-Level EngagementMentoring Junior Consultants
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CX Strategy DesignAI Solution DevelopmentBusiness DevelopmentProposal ManagementProject MethodologyData AnalysisProcess DesignQuality ManagementCollaboration Structure DesignCustomer Experience Optimization
Soft Skills
PersuasionLeadershipCommunicationMentoringCollaboration
Industry Keywords
Pre-SalesEnterprise SolutionsCustomer Experience (CX)AI-BPOConsultingBusiness Process Outsourcing (BPO)Decision-MakingClient EngagementMarket DevelopmentSuccess References
About the role
Key responsibilities & impact- 고객사 의사결정권자(C-Level) 대상 프리세일즈·제안을 리딩하고, 도입 계약 성사를 위한 비즈니스적 설득을 주도
- 고객의 CX 운영 구조를 이해한 위에서 AI가 가져갈 역할의 범위를 함께 설계해 제안
- 새로운 시장·고객·기회를 발굴하고, 성공 레퍼런스를 만들어 AI-BPO의 판을 키움
- 고객사의 상담 데이터·FAQ·운영 정책·프로세스를 진단해 AICC 구조를 A부터 Z까지 설계
- 연계 BPO사와의 협업 구조를 설계하고, 인력 배치·러닝·품질 관리가 안정적으로 돌아가도록 방향 설정
- 프로젝트 방법론을 재사용 가능한 템플릿·자산으로 축적하고, 주니어 컨설턴트를 멘토링
Requirements
What you’ll need- 7~12년 차의 CX 실무 또는 CX 운영·기획 경험
- B2B 솔루션 제안·프리세일즈 또는 사업 개발(BD)로 엔터프라이즈 딜을 직접 수주·클로징 해 본 경험
- 고객사, 특히 대형 고객사(엔터프라이즈)의 C-Level·의사결정권자 를 대상으로 제안·설득해 도입 의사결정을 이끌어 낸 경험
Benefits
Comp & perks- Health insurance
- Flexible work arrangements