Channel Factory

Director of QA - Product

Channel Factory

full-time

Posted on:

Location Type: Remote

Location: Florida • New Jersey • United States

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Job Level

Lead

Tech Stack

Cypress

About the role

  • Develop and implement QA strategies, policies, and procedures to ensure high-quality product delivery.
  • Lead, mentor, train, and grow a team of QA engineers, fostering a culture of quality and continuous improvement.
  • Collaborate with Product and Engineering teams to define and document QA requirements and plans for new features and releases.
  • Oversee both manual and automated testing processes to ensure comprehensive coverage and timely detection of defects.
  • Establish and monitor quality metrics to track progress, identify areas for improvement, and report on the overall quality status of the product.
  • Continuously evaluate and enhance QA processes, tools, and methodologies to improve efficiency, effectiveness, and product quality.
  • Act as the main point of contact for quality-related issues, providing regular updates to stakeholders on QA activities, risks, and mitigation strategies.
  • Work closely with product managers, developers, and other stakeholders to understand product requirements and ensure alignment with QA objectives.
  • Ensure compliance with industry standards and best practices, keeping up-to-date with the latest trends and technologies in quality assurance.
  • All other duties as assigned.

Requirements

  • At least 10+ years of QA Engineering experience with at least 3+ years of management experience
  • A minimum of 8 years of backend ticketing experience
  • Expertise in the engineering and testing life cycle
  • Hands-on experience with both manual and automated testing
  • Hands-on experience with API testing, testing Chrome dev tools, and UI testing
  • Ability to work in diverse teams with both present and off-site peers
  • Expertise in Atlassian Jira / Confluence.
  • Experience with Cypress.
  • Expertise utilizing Excel and Google Sheets, quickly source and build complex testing CSVs
  • Understanding of new industry trends
  • Possess a keen eye for detail
  • Exceptional multitasking and time management skills
  • Ability to proactively express creative ideas
  • Passion for learning new software, techniques, and skills
  • Stellar interpersonal, communication, and collaboration skills
  • Self-starter with high energy who thrives in a fast-paced environment
  • Knowledge of digital media is a plus
  • This role may involve occasional travel for in-person collaboration, meetings, trainings, etc.
Benefits
  • Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
  • Competitive salary
  • Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
  • Cell phone and Wi-Fi reimbursement
  • Bill Spend Stipend
  • Gym Stipend
  • Work-life flexibility – we value your contributions above all
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
QA strategiesmanual testingautomated testingAPI testingUI testingtesting life cyclequality metricsCypressExcelGoogle Sheets
Soft Skills
leadershipmentoringcommunicationcollaborationmultitaskingtime managementcreativityattention to detailself-starteradaptability