Technical Program Manager

• Lead cross-functional delivery of major technical projects spanning product, engineering, data science, infrastructure, and security.
• Design and maintain lightweight processes (e.g., RFCs, design reviews) that clarify scope, capture trade-offs, and keep decision-making transparent.
• Drive end-to-end program execution using Jira, Confluence, and/or other project management tools (e.g., Trello, Asana, ClickUp, Smartsheet, etc.) as systems of record.
• Establish and uphold documentation standards, ensuring that information remains accessible, current, and actionable.
• Partner with Product and Engineering leaders to define realistic timelines, manage scope, and communicate risks clearly and early.
• Translate complex technical initiatives, including those involving AI models, LLMs, and agentic systems — into actionable plans for non-technical stakeholders.
• Coordinate effectively across time zones and remote teams, communicating asynchronously with intent and timing outreach to ensure responsiveness.
• Foster strong relationships with vendors and third-party partners, ensuring delivery alignment and clear accountability.
• Support (and potentially lead) transitions of projects from third-party ownership to internal teams.
• Facilitate key planning ceremonies such as kickoffs, retrospectives, roadmap reviews, and quarterly planning sessions.
• Provide concise, data-driven updates to leadership and executive teams, ensuring visibility into milestones, blockers, and next steps.
• Coach technical and product leads on planning discipline, estimation, and stakeholder communication.
• Balance empathy with accountability, keeping teams focused while navigating trade-offs with professionalism.
• Demonstrate judgment in ambiguity, recognizing when additional discussion no longer improves outcomes and making decisions to maintain momentum.
• Promote human-in-the-loop principles as a force multiplier for collaboration, change management, and AI adoption across teams.
• All other tasks as required.

Senior Technical Program Manager

Principal Technical Program Manager

Technical Program Manager

Principal Technical Program Manager – API Development

Senior Technical Program Manager – AI & Cloud

Engineering Program Manager