Monitor, manage, and troubleshoot wired/wireless networks and services across local and remote sites.
Design, deploy, and maintain new network infrastructure at existing and future Biohub locations.
Collaborate with the Information Security team to secure network components, infrastructure, and connected devices.
Provide advanced support, including second-level help desk escalation and troubleshooting complex cross-functional issues.
Apply security patches, upgrades, and configuration changes in line with change management policies.
Perform ongoing system and network maintenance, with occasional travel as required.

Requirements

8 years of professional networking experience with strong skills in installing, configuring, and maintaining network equipment (including, but not limited to, Juniper switches/routers).
Expertise in next-generation firewalls, security protocols, and core networking services (DNS, DHCP, BGP, OSPF).
Hands-on experience with wireless networking, including configuration, optimization, AP placement, and performance tuning.
Strong troubleshooting abilities, with proven success diagnosing and resolving complex network and system issues.
Proficiency in UNIX system administration, change management practices, and patch cycles.
Familiarity with physical networking (cabling, connectors, transceivers) and use of monitoring tools to ensure performance and reliability.
Excellent communication and documentation skills, with the ability to collaborate across technical and non-technical teams while managing multiple priorities.
Preferred: experience in research or HPC environments, automation/Infrastructure-as-Code, Palo Alto Networks, and Infiniband networking.

Benefits

Provides a generous employer match on employee 401(k) contributions to support planning for the future.
Paid time off to volunteer at an organization of your choice.
Funding for select family-forming benefits.
Relocation support for employees who need assistance moving

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

networkinginstalling network equipmentconfiguring network equipmentmaintaining network equipmentnext-generation firewallssecurity protocolsDNSDHCPBGPOSPF

Soft Skills

troubleshootingcommunicationdocumentationcollaborationmanaging multiple priorities