Chalhoub Group

Consultant

• Deliver outstanding customer service to all customers
• Use appropriate sales techniques and product knowledge to reach sales targets
• Accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising
• Maintain high levels of standards in terms of grooming
• Build and maintain guest experience standards to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers' expectations
• Advise customers on the product ranges best suited to their needs
• Demonstrate the usage and benefits of various brands and products
• Generate sales while achieving line and sales targets, using makeup knowledge
• Sell-out target tracking at the store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at the store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

Fragrance Consultant

• Deliver outstanding customer service to all customers and use appropriate sales techniques and product knowledge to reach sales targets
• Accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising
• Maintain high levels of standards in terms of grooming
• Build and maintain guest experience standards to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers' expectations
• Advise customers on the product ranges best suited to their needs
• Demonstrate the usage and benefits of various brands and products
• Generate sales while achieving line and sales targets, using makeup knowledge
• Sell-out target tracking at the store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at the store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

Fragrance Consultant

Luxury Beauty Consultant