People Systems Analyst

Chainlink Labs

People Systems Analyst managing HR technology operations at Chainlink Labs. Supporting systems, documentation, and continuous improvement within a decentralized finance environment.

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $67,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

Web3

About the role

Key responsibilities & impact

Systems Support: Administer Workday, Ashby, Pave, Lattice, and CompLink; resolve support requests with high responsiveness and ownership
Documentation & SOPs: Author clear, structured documentation including SOPs, solution descriptions, change management materials, and process guides
Continuous Improvement: Track support patterns, identify root causes, and partner with senior team members to drive lasting improvements
Data & Reporting: Build and maintain reports/dashboards; support data loads, audits, and compensation workflows
AI & Automation: Contribute to team AI initiatives, including agentic workflows and automation projects
Stakeholder Collaboration: Partner with HR, Recruiting, and Compensation teams to understand needs and deliver timely solutions

Requirements

What you’ll need

Bachelor's degree in Computer Science or related technical discipline or equivalent experience
1–3 years in a technical, systems, or analytics role (internship experience is also welcome)
Self-sufficient: You solve problems using available resources before escalating; you come with context and proposed solutions
Customer-focused: You treat every request with urgency and care; stakeholders can count on your responsiveness
Detail-oriented: You manage multiple tickets without losing track; you're organised and thorough
Improvement-minded: You don't just close tickets—you identify patterns, root causes, and lasting solutions
Clear writer: You produce documentation that's structured, accessible, and genuinely useful to both technical and non-technical audiences
Collaborative: You work well with systems administrators and senior team members, seeking input and acting on feedback
Naturally curious: You're motivated to learn new tools, read documentation, and figure things out independently
Coursework or knowledge in databases, systems design, APIs, or data structures
Familiarity with HRIS, ATS, or HR analytics tools
Experience with REST APIs, JSON/XML, Asana, Jira, or Web3 concepts

Benefits

Comp & perks

Long-term incentives and comprehensive benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data reportingdocumentationSOPschange managementAI initiativesautomation projectsdatabasessystems designREST APIsdata structures

Soft Skills

self-sufficientcustomer-focuseddetail-orientedimprovement-mindedclear writercollaborativenaturally curious

Certifications

Bachelor's degree in Computer Science