Chainguard

Full-stack Engineer

• Build the Future of Chainguard Images. Design and implement new features that make our container images even more secure, performant, and scalable.
• Level Up Our Tooling and Infra. Develop robust internal systems that scale with us—everything from build pipelines to container registries to custom tooling that only we could dream up.
• Codify and Enforce Product Quality. Define standards, write tests, and ship tooling that helps us stay high-quality and high-velocity at the same time.
• Collaborate Across Boundaries. Work closely with engineering, product, customers, and leadership to help define roadmap and shape the future of the product.

Senior Software Engineer, Guarded Containers

• Collaborate with teammates and cross-functional teams to design innovative services and features that enhance the core product, making it more compelling and valuable.
• Develop robust tools and services to continue to improve our image build system as it scales.
• Own high-impact, deeply technical components of the Chainguard stack, serving as the subject matter expert in those areas.
• Participate in long-term planning and roadmap discussions, helping identify the key problems the team needs to solve and ensuring they get solved.
• Mentor engineers and raise the bar for engineering quality across the organization.

Staff Software Engineer – Guarded Containers

IT Support

• Prioritize excellent customer service to employees; quick response and proper and accurate feedback on technical problems
• Be our on site support for our newly created NYC office by maintaining our network, A/V, and supporting/troubleshooting our IT assets
• Work with vendors to order, manage, and ship hardware worldwide.
• Manage employee lifecycle through onboarding new Chainguardians with tools, systems, and hardware collaborating closely with Chainguard’s HR/Recruiting team.
• Receives requests through the IT ticketing system, via email, or Slack for assistance on computer related problems including hardware, software, peripheral, and related equipment; determines severity of problems; troubleshoots, resolves or escalates to appropriate technical staff as appropriate
• Provides on-call support (some holidays)

IT Specialist

Business Development Rep

• Prospect and identify potential clients in the security sales market using various lead generation techniques, such as cold calling, emailing, social media outreach, and attending industry events.
• Conduct thorough research on prospects to identify their specific security needs, pain points, and decision-makers.
• Generate a consistent pipeline of high-quality leads by meeting or exceeding weekly and monthly targets.
• Qualify leads by understanding their business requirements and matching them with our security solutions and services.
• Schedule meetings and product demos for the sales team with qualified prospects.
• Collaborate with the sales team to develop and implement targeted sales strategies for specific industries, regions, or clients.
• Maintain accurate and up-to-date records of prospects, leads, and customer interactions in the CRM system.
• Stay current on industry trends, competitor offerings, and emerging security technologies to better position our solutions to prospects.
• Attend sales training sessions and participate in team meetings to continuously improve sales skills and product knowledge.
• Provide feedback to marketing and product teams based on prospect and customer interactions to help refine messaging and improve product offerings.

Commercial Business Development Representative

Business Development Representative

Support Engineer

• Be the frontline agent: Triage, investigate, manage, and annihilate complex customer issues involving Chainguard Images.
• Escalate wisely: Engage the Engineering team when things get spicy.
• Communicate like a pro: Keep customers (and your SLAs) happy, informed, and impressed.
• Bridge the tech lingo divide: Explain things clearly to both code whisperers and non-tech humans.
• Document like a librarian: Create detailed write-ups of new issues and throw helpful Knowledge Base nuggets into the mix.
• Channel your inner detective: Prioritize your own queue, drive clarity in communication, and proactively guide issues to resolution.
• Speak up smartly: Push bugs, feature requests, and hidden gremlins up to Engineering and GTM teams.
• Learn, teach, repeat: Seek new challenges, share wisdom, and maybe teach someone your favorite GitHub ninja trick.
• Be there when it counts: Participate in an on-call rotation for after-hours, weekend, and holiday support.

Senior Technical Support Engineer

Security Engineer

• Engineer and deploy clever controls so security incidents stay rare and boring
• Lead incident response efforts, security tool deployments including tabletop exercises
• Apply digital forensics and incident response knowledge, skills, and experience toward in-depth security investigations on both hardware endpoint and multi-cloud environments
• Engineer security best practices with product teams who appreciate memes as much as mitigations
• Experience with Go, Python, or Shell, mostly so you can spend less time yelling at logs and more time celebrating wins
• Embrace artificial intelligence and automation in order to protect the enterprise at machine speed
• Stay one step ahead of emerging security threats by continuously consuming threat intelligence and related industry happenings
• This position includes rotational on-call responsibilities; Not brutal- the workload is reasonable and shared across the team.

Staff Security Engineer

• Design and deploy innovative technical controls to detect and prevent security incidents.
• Contribute to incident response efforts, including tabletop exercises.
• Collaborate across teams to integrate security best practices into products and processes.
• Deploy and optimize detection and response automation.
• Continuously research the latest security threats.
• This position includes rotational on-call responsibilities; Not brutal- the workload is reasonable and shared across the team.

Account Manager

• Build a technology partner ecosystem with widely adopted integrations that increase Chainguard’s product adoption and expands market reach
• Identify and prioritize high impact partners that complement Chainguard’s platform direction and deliver meaningful value to shared customers
• Develop deep relationships with partner decision makers and build alignment on business objectives for win win outcomes
• Build the partnership business case, including clear success metrics, investment requirements, and commercial economics, and use data driven and qualitative insights to drive internal decisions
• Partner with internal stakeholders including Product, Engineering, Sales, Marketing, and Finance to launch, scale, and measure joint offerings
• Influence product and engineering priorities by bringing market data, partner insights, and customer needs that support partnership opportunities
• Create repeatable co sell motions with partners, including account mapping, field engagement, and joint pipeline plans
• Develop enablement and playbooks so sales teams and partner teams know how to position, package, and win together
• Track and report performance across adoption, pipeline influence, and partner sourced opportunities, then iterate based on what is working

Director, Technology Partnerships

• Collaborate with teammates and cross-functional teams to design innovative services and features that enhance the core product, making it more compelling and valuable.
• Develop robust tools and services to continue to improve our image build system as it scales.
• Define product quality standards and write tools to enforce them.
• Collaborate with Engineering and Product Management to innovate, plan, and drive technical goals.

Sales

• Report directly to the VP of International Sales and manage a team of 5-7 Account Executives
• Drives, manages and executes the business and revenue of their sales team
• Build a collaborative environment where your team can thrive, learn and grow
• Build and improve processes for AE onboarding and ramping
• Prepares forecasts, territory/industry management and growth plans
• Establishes and reports on metrics to measure team performance
• Drive alignment with supporting teams across marketing, customer success, BDR, sales engineering and customer engineering
• Set the strategy for Chainguard’s largest accounts

Regional Director, Sales – CEUR

• Report directly to the VP of International Sales and manage a team of 5-7 Enterprise Account Executives
• Drives, manages and executes the business and revenue of their sales team
• Build a collaborative environment where your team can thrive, learn and grow
• Build and improve processes for AE onboarding and ramping
• Prepares forecasts, territory/industry management and growth plans
• Establishes and reports on metrics to measure team performance
• Drive alignment with supporting teams across marketing, customer success, BDR, sales engineering and customer engineering
• Set the strategy for Chainguard’s largest accounts

Regional Director, Sales

Marketing

• Develop regional field marketing plans
• Create and execute quarterly marketing plans aligned to regional sales priorities, pipeline targets, and GTM strategy.
• Execute regional marketing programs
• Drive demand through a mix of Chainguard-hosted events, industry conferences, partner activations, digital programs, and global campaign execution.
• Lead strategic account engagement
• Design and deliver targeted marketing initiatives for key strategic accounts across Southern Europe and the Middle East.
• Support pan-EMEA initiatives
• Contribute to broader EMEA marketing programs and events, ensuring strong regional alignment and local relevance.
• Partner closely with sales
• Act as the primary marketing partner for regional sales leaders, BDRs, and partners — ensuring tight alignment across planning, execution, and measurement.
• Drive partner co-marketing
• Build and execute joint marketing plans with key regional and global partners to expand reach and influence in-market.

Field Marketing Manager

Customer Success Manager

• Build, lead and mentor a team of CSMs, fostering a collaborative and high-performance culture.
• Provide guidance and support for career development, performance management, and skill enhancement within the team.
• Collaborate with the CSM and Professional Services leaders to develop and execute the overall strategy for Customer Success at Chainguard.
• Drive the creation of customer engagement strategies to meet adoption, retention, and growth targets.
• Develop processes in the lens of value and customer experience. Institute scale and automation in order to accomplish more with less over time.
• Ensure a thorough grasp of adoption metrics across the customer base and collaborate with CSMs to devise actionable plans for mitigating churn risk and promoting account expansion.
• Conduct account deep dives to drive adoption and account level objectives.
• Stay informed about escalated accounts, take charge in resolving issues, offer leadership support to the team and customers as needed, and provide regular updates to senior leadership.
• Work closely with customers to understand their unique requirements and challenges.
• Build strong client relationships at the Executive level to understand their workflow, prioritize Chainguard engagements, drive customer satisfaction and position account growth.
• Serve as the voice of the customer within the organization, providing insights and feedback to drive product improvements and innovations.
• Collaborate with GTM, Product, and Engineering teams to drive adoption, customer retention, and growth.
• Utilize insights from customer adoption data to develop precise renewal forecasts. Collaborate closely with the sales team to generate a weekly forecast aggregation, projecting at least six months into the future.
• Implement and refine operational processes to enhance efficiency and effectiveness within the CSM team and engagement model.
• Monitor industry trends and best practices to stay ahead of market demands.

Senior Manager, Customer Success Management

Solutions Engineer

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
• Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
• Maintain appropriate account level architecture and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from the Chainguard team

Senior Software Engineer, Guarded Containers

Staff Software Engineer – Guarded Containers

IT Specialist

Commercial Business Development Representative

Business Development Representative

Senior Technical Support Engineer

Staff Security Engineer

Security Engineer

Director, Technology Partnerships

Staff Software Engineer – Guarded Containers

Regional Director, Sales – CEUR

Regional Director, Sales

Field Marketing Manager

Senior Manager, Customer Success Management

Senior Solutions Architect – EMEA, Professional Services