Chainguard

Billing and Collections Specialist

Chainguard

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $80,000 - $95,000 per year

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Prepare and issue accurate customer invoices in a timely manner and ensure billing aligns with contracts, purchase orders, and service agreements
  • Maintain billing schedules for all contracts
  • Monitor accounts receivable, initiate follow-ups, and be our “first line of defense” to ensure timely payments.
  • Collaborate cross-functionally (Deal Desk, Finance, Sales, Legal).
  • Provide weekly and monthly reporting on AR health, DSO, collections KPIs, and cash flow trends.
  • Contact customers to resolve payment delays and escalate collection issues to management when necessary
  • Reconcile billings and collections to the general ledger and provide weekly reporting on collections status and outstanding balances
  • Be an asset in our audit as we prepare documentation and respond to requests
  • Assist in developing and implementing process improvements to increase efficiency in billing and collections. Automate, streamline, and shake things up!
  • Ensure billing process complies with applicable sales & VAT tax regulations

Requirements

  • Bachelor’s degree in Accounting or Finance, or equivalent hands-on experience.
  • At least 2 years of experience in billing, AR, or collections. Bonus points if you’ve worked in SaaS or usage-based models.
  • Detail-oriented and analytical; you spot trends in spreadsheets most people miss.
  • Experience using accounting software and ERP systems
  • Strong written and verbal communication skills for customer-facing interactions
  • Analytical thinker with curiosity to continually improve processes while maintaining attention to detail
  • Thrive in fast-changing environments.
  • Ability to work independently, prioritize tasks, and meet deadlines
  • Strong Excel/Google sheet skills; ability to work easily with large datasets
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