Client Engagement Manager

Chain IQ Group AG

Client Engagement Manager responsible for planning and executing procurement strategies at Chain IQ. Collaborating with stakeholders to ensure timely and efficient service delivery.

Posted 7/2/2026full-timeVirginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

The Client Engagement Manager is responsible for the planning, coordination, and the execution of strategies, resourcing, and delivery of our client’s Strategic Sourcing and Procurement strategic and operational programs.
By collaborating with client stakeholders, this role will ensure all services are delivered according to schedule and exceptional service is provided throughout the engagement whilst maintaining the accounts P&L.
As a crucial member of the Client Engagement Management team, you will engage with all levels of client stakeholders to identify key areas of opportunity and lead resources, including global sourcing teams, on-site and off-site delivery teams, to swift and measurable results for the client.
You will be hands-on to develop required solutions and providing guidance, expertise and coaching when required.
You will be accountable for delivering Chain IQ’s full suite of services, including developing and implementing new Strategic Sourcing and Operational Procurement processes, governance and spend management controls, preparing appropriate levels of operational reporting, as well as, quality measurement reporting through KPI’s and meeting defined SLA’s.

Requirements

What you’ll need

A minimum of 5+ years of proven track record of success in account management or service delivery within the professional services industry.
Experience building proposals and pricing sheets for services for enterprises
Expertise in facilitating change management during transformative programs spanning multiple business areas
Proven experience in delivering results in complex matrix environment
Possess the ability to influence and drive change in complex environment and often without direct authority
Gravitas to operate at the most senior levels of both the Client and Chain IQ
Commercial focus with high degree of Client centricity
Be a team player with the ability to work under pressure and high flexibility
Strong communication, presentation and people leadership skills
Leadership of professional sourcing, operational procurement, and nearshore and offshore remote staff
Advance Microsoft PowerPoint and Excel skills required

Benefits

Comp & perks

dynamic and international environment
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Proposal DevelopmentPricing Sheet CreationKPI ReportingSpend Management ControlsOperational Reporting

Soft Skills

Communication SkillsPresentation SkillsPeople LeadershipTeam CollaborationInfluencing Skills