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Chain IQ Group AG

Procurement Buyer

Chain IQ Group AG

Procurement Buyer responsible for client-focused procurement operations within manufacturing context. Ensuring accurate and timely ordering and delivery of goods and services.

Posted 5/27/2026full-timePune • 🇮🇳 IndiaSeniorLeadWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • needs to be a dynamic, highly client-focused individual with proven experience within Procurement Operations & Supply Chain
  • Encompasses the manufacturing background and ensures that the plant operations are supported with the P2P tasks, supplier delivery updates/ follow-ups, Invoice reconciliation, material code creations etc
  • Day-to-day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services (e.g. catalogue management / maintenance, other master data management / maintenance, Supplier follow ups, PR/PO processing and assistance etc, invoice reconciliation etc)
  • Optimized and compliant use of defined procurement processes, platforms and channels through continuous improvement (supported by in-house process excellence resources), end user education, P2P platform roll-out / expansion / enhancement (including data / gap analysis, testing, end user training and change management)
  • Placed at the client site and interacting with the end users directly and prioritizing the work as per the requirement and ensuring that all the issues are addressed in accordance with the expectations
  • Working on pending PO related confirmations from vendors, ensuring that the delivery of material will be administered on time
  • Acting as the senior point of contact of internal and external client escalation and resolution as required
  • Providing expertise across a range of P2P process and system issues, solutions and strategy as required, e.g. to support existing client service expansion / enhancement or new client integration / implementation and support management with ad-hoc tasks, report, activities
  • Preparing TCOs – responsible for securing the approvals from departments heads, operations, finance and HR
  • Ensuring functional KPIs, SLAs and other performance objectives are met
  • Responsible for maintaining an effective internal controls framework across all CIQ group
  • Collaborate with cross-functional teams to streamline procurement workflows
  • Provide operational backup to the manager in case they are unavailable, offering operational support to colleagues
  • Handling, maintenance and documentation of client requests, queries and resolution through their ticketing solution against a defined service catalogue
  • Maintenance of knowledge management systems and client education material (e.g. ‘how to’ guides) to ensure ongoing efficiency and effectiveness of process and client satisfaction

Requirements

What you’ll need
  • A bachelor's / master’s degree in business administration, supply chain management, finance, or a related field
  • 10+ years of experience with any procurement software, helpdesk tool (ServiceNow would be a plus) and Microsoft Office Suite (Microsoft Excel, Microsoft Outlook, Microsoft Teams)
  • Good communication and interpersonal skills
  • Detail-oriented and organized person
  • Ability to work effectively in cross-functional teams (e.g. with finance, legal and operations)
  • Understanding of global sourcing and cultural sensitivities, especially in internal procurement contexts.

Benefits

Comp & perks
  • dynamic and international environment
  • high performance meets real purpose
  • Great Place to Work-certified

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
procurement operationssupply chain managementinvoice reconciliationP2P processescatalogue managementmaster data managementPR/PO processingdata analysischange managementperformance objectives
Soft Skills
client-focusedcommunication skillsinterpersonal skillsdetail-orientedorganizational skillscross-functional teamworkproblem-solvingoperational supportclient educationissue resolution
Certifications
bachelor's degreemaster's degreecertification in supply chain managementcertification in business administrationcertification in finance