HR Services Advisor

CGWS - COME GROW WITH US

HR Services Advisor helping BambooHR customers identify HR challenges and adopt paid consulting, technical, and managed payroll services. Shaping scalable go-to-market approaches for BambooHR’s people intelligence platform through consultative discovery and customer conversion.

Posted 8/14/2026full-timeRemote • Arizona, Florida, Idaho, New York, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Consulting and Advisory, with a strong ability to identify customer needs and convert them into paid services. Proficient in leveraging AI tools to enhance productivity and improve HR service delivery.

Highest-signal resume keywords

HR Consulting ExperienceCustomer Relationship ManagementAI ProficiencyConsultative Selling SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR AdvisoryCustomer Needs AssessmentRevenue Growth StrategiesService AttachmentGo-To-Market Strategy

Soft Skills

Curious MindsetStrong Follow-ThroughStorytelling SkillsOwnership of OutcomesCollaborative Approach

Industry Keywords

HR PracticesSMB OrganizationsCustomer EngagementConsultative ConversationsService Design

About the role

Key responsibilities & impact

Lead consultative discovery conversations to uncover customers’ HR pain points, root challenges, and opportunities to improve people operations
Nurture and convert customer relationships into paid services engagements
Help customers clarify, prioritize, and understand the impact of HR challenges and opportunities
Position BambooHR’s HR Consulting, Technical Services, and Managed Payroll offerings
Develop and execute targeted approaches to increase services awareness
Collaborate with Marketing, Sales, and CX on messaging, campaigns, and materials
Run and scale experiments to improve engagement and conversion
Track active opportunities and progress them toward defined outcomes
Identify repeatable customer-need signals and scale effective engagement and conversion approaches
Gather customer and internal-team insights to improve go-to-market strategy and service design
Represent the customer voice in the evolution and delivery of HR services

Requirements

What you’ll need

Proven ability to identify customer needs and convert them into paid services, contributing to measurable revenue growth and service attachment
Experience in HR consulting, HR advisory, or HRBP roles
Ability to uncover and assess meaningful HR challenges and opportunities
Demonstrated ability to build, nurture, and convert customer relationships into paid engagements
Ability to lead consultative conversations, uncover unstated needs, challenge assumptions, and guide customers toward action
Strong understanding of HR practices, challenges, and decision-making dynamics within SMB organizations
Ability to manage multiple customer conversations and opportunities with strong follow-through
Ability to independently assess HR needs and guide customers toward relevant, high-impact solutions
Comfort taking ownership of outcomes in a fast-moving, evolving environment
Strong communication and storytelling skills connecting HR challenges to business impact
AI proficiency required; demonstrated ability to use AI tools to improve productivity and evolve work practices
Curious, experimental mindset focused on testing, learning, and refining approaches
Employment is contingent on passing background and credit checks

Benefits

Comp & perks

Comprehensive health, life, and disability insurance
4 weeks of vacation
12 company holidays
Parental leave
Volunteer time off
401k plan with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Competitive benefits
Professional development
Flexible work arrangements