Bookkeeper

• Execute timely and accurate payroll tax payments across multiple jurisdictions, ensuring compliance with federal, state, and local regulations for all tax payment types, including periodic payrolls, quarter-end, year-end, Amendment, and Tax Notice payment transactions
• Analyze and validate tax liability data for accuracy before processing payments; research and resolve complex out-of-balance and exception items
• Import and post tax liabilities into the tax engine, reviewing and correcting data errors, and ensuring system integrity
• Monitor and manage unpaid, late, held, or returned tax payments, applying root cause analysis and remediation strategies to mitigate client impact
• Serve as a primary escalation point for internal stakeholders and clients regarding tax payment issues; demonstrate a client-first mindset in resolving concerns
• Set up and maintain Electronic Funds Transfer (EFT) credit access, and ensure secure and compliant remittance mechanisms
• Proactively audit daily tax payment activity to ensure controls are properly executed, discrepancies are addressed, and compliance standards are upheld
• Maintain and enhance internal process documentation and ensure adherence to company and department SOPs and workflows
• Partner with internal Payroll Services teams to ensure end-to-end service continuity and to drive process improvements
• Stay current with regulatory changes and payment compliance requirements, proactively advising leadership of emerging risks
• Keep Management informed of any issues encountered in a Timely fashion
• Track and report key performance indicators (KPIs) and metrics to assess service quality and identify trends
• Contribute to a culture of operational excellence by identifying and implementing best practices that improve accuracy, reduce risk, and enhance efficiency
• Support audits, compliance reviews, and internal assessments as needed
• Perform additional responsibilities as assigned by management

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