CGWS - COME GROW WITH US

Payroll Services Specialist, Tax Payments

CGWS - COME GROW WITH US

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Florida, Idaho

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Job Level

JuniorMid-Level

Tech Stack

SaltStack

About the role

  • Execute timely and accurate payroll tax payments across multiple jurisdictions, ensuring compliance with federal, state, and local regulations for all tax payment types, including periodic payrolls, quarter-end, year-end, Amendment, and Tax Notice payment transactions
  • Analyze and validate tax liability data for accuracy before processing payments; research and resolve complex out-of-balance and exception items
  • Import and post tax liabilities into the tax engine, reviewing and correcting data errors, and ensuring system integrity
  • Monitor and manage unpaid, late, held, or returned tax payments, applying root cause analysis and remediation strategies to mitigate client impact
  • Serve as a primary escalation point for internal stakeholders and clients regarding tax payment issues; demonstrate a client-first mindset in resolving concerns
  • Set up and maintain Electronic Funds Transfer (EFT) credit access, and ensure secure and compliant remittance mechanisms
  • Proactively audit daily tax payment activity to ensure controls are properly executed, discrepancies are addressed, and compliance standards are upheld
  • Maintain and enhance internal process documentation and ensure adherence to company and department SOPs and workflows
  • Partner with internal Payroll Services teams to ensure end-to-end service continuity and to drive process improvements
  • Stay current with regulatory changes and payment compliance requirements, proactively advising leadership of emerging risks
  • Keep Management informed of any issues encountered in a Timely fashion
  • Track and report key performance indicators (KPIs) and metrics to assess service quality and identify trends
  • Contribute to a culture of operational excellence by identifying and implementing best practices that improve accuracy, reduce risk, and enhance efficiency
  • Support audits, compliance reviews, and internal assessments as needed
  • Perform additional responsibilities as assigned by management

Requirements

  • 2-4 years of experience in Payroll tax payment processing, time-sensitive movement of funds on behalf of customers
  • Familiarity with high-volume or deadline-driven environments
  • Experience in using MasterTax
  • Analytical, strategic thinking, and problem-solving skills
  • Strong ability to collaborate across teams
  • Ability to learn and work in a fast-paced and evolving environment
  • Excellent time management skills with a proven ability to meet deadlines
  • Experience with the BambooHR software (preferred)
  • Desire to be a lifelong learner and instill a learning mindset in others (preferred)
  • Team player mentality and alignment with BambooHR core values (preferred)
  • Employment contingent on passing both a background and credit check
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