CGWS - COME GROW WITH US

Marketing Operations Manager

CGWS - COME GROW WITH US

full-time

Posted on:

Location Type: Hybrid

Location: Utah • Utah • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Lead key operational initiatives and strategic projects across marketing, ensuring delivery within timelines and scope.
  • Drive execution on roadmap items, proactively manage blockers, and communicate progress to stakeholders.
  • Own the operational setup for customer success webinars (defining templates, QA processes, post-event routing logic, and basic reporting)
  • Evaluate and optimize marketing workflows, introduce best practices, and streamline day-to-day campaign execution processes to increase efficiency and consistency across teams.
  • Design repeatable, scalable processes for customer marketing, advocacy, and retention initiatives.
  • Partner closely with Customer Marketing, CX Operations, Product Marketing, Sales Ops/RevOps, and Marketing Analytics to align on campaign objectives, lead flow, attribution requirements, and data quality.
  • Coordinate with Campaign Ops for webinar builds and email and with Platform Ops for tool configuration/integrations.
  • Assist with execution of marketing campaigns within our tech stack (e.g., Marketo, Salesforce, Goldcast, LeanData).
  • Troubleshoot and improve operational processes related to database segmentation, customer advocacy, and retention campaign tracking.
  • Analyze marketing performance metrics to identify insights and inform future decisions.
  • Partner with Marketing Analytics to surface actionable findings and support stakeholder reporting needs.
  • Maintain clear documentation of workflows, processes, and systems usage.
  • Enable marketing team adoption of tools and ensure accurate and scalable operations.

Requirements

  • 3–5 years of Marketing Operations or related experience in a B2B SaaS environment
  • Strong understanding of marketing campaign workflows, lead funnel management, lead scoring and segmentation, and RevOps best practices
  • Hands-on experience with Marketo, Salesforce, Goldcast or other webinar platform, and other marketing technologies
  • Demonstrated ability to plan, prioritize, and deliver projects with multiple stakeholders
  • Comfortable working with data to identify trends, troubleshoot issues, and drive decisions
  • Strong communicator across functions and formats, from project updates to technical documentation
  • Collaborative mindset with a proactive approach to solving problems
  • Bachelor’s degree or equivalent work experience
Benefits
  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing operationscampaign workflowslead funnel managementlead scoringsegmentationRevOps best practicesdata analysisproject managementprocess optimizationdatabase segmentation
Soft skills
communicationcollaborationproblem-solvingprioritizationproject deliverystakeholder managementproactive approachdocumentationanalytical thinkingteam adoption