Vice President, Early Careers Program Manager
BNY
Spark
eDiscovery Program Manager
CGS Federal (Contact Government Services)
full-time
Posted on:
Location Type: Hybrid
Location: Boston, MA • Massachusetts, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $156,986 - $213,053 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudDNS
About the role
- The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities:
- Oversee all administrative logistical support for the contract to include notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes
- Ensure that daily time entry is recorded by all contract staff
- Coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units
- Mentor and assist new team members to perform daily tasks and address performance or personnel issues
- Manage client expectations and deliverables and clearly and timely communicate with clients
- Initiate process improvement initiatives and facilitate communication, planning, recommendations, and resource management across stakeholders
- Provide technical and eDiscovery subject matter expertise to support the full life cycle management of resources assigned to the program and contract
- Participate in teleconferences or meetings to review, educate, and support program objectives
- Assist in managing the Legal Clerical mailbox and tasks
- Develop and track clerical and IT project schedules, milestones, and deliverables
- Assist with providing information sought by client relevant to Change Requests and Contract Modifications
- Oversee and monitor scheduled system maintenances, review system and application logs, and verify completion of scheduled jobs such as backups
- Review and report technical assessments including required tasks, estimated time frames, and effort
- Oversee and monitor Veritas eDiscovery v10 or review platform processes, Microsoft Exchange administration, Windows Server administration, DNS/WINS/DHCP/LDAP performance, cloud technologies, and network architecture
- Ensure compliance with contract terms and conditions; work collaboratively with the COR to define and execute reports and other deliverables
- Ensure operational coverage for critical areas to meet 24/7/365 requirements
- Formulate and enforce work standards; assign contractor schedules; prepare, review and submit required reports
- Provide timekeeping and invoicing for labor hours, travel and ODCs and ensure program/project schedule, performance and deliverables are met
Requirements
- Top Secret Clearance required
- Experience providing Discovery Program contractor staff management support
- Experience overseeing administrative logistical support, timekeeping, and invoicing
- Experience coordinating with FBI security, IT, and administrative units
- Experience mentoring and managing contractor staff and addressing performance issues
- Experience managing client expectations, deliverables, and communications
- Experience with process improvement and resource management
- Technical knowledge of Veritas eDiscovery version 10 or industry recognized review platforms
- System administration experience with Microsoft Exchange 2019/2022 and Windows Server 2016/2019/2022
- Experience with DNS, WINS, DHCP, and LDAP compliant directories
- Experience with cloud technologies (Microsoft Azure and Amazon AWS) and network architecture
- Experience producing technical assessments, schedules, milestones, and deliverables
- Ability to support 24/7 operational coverage and program reporting
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Veritas eDiscovery v10Microsoft Exchange 2019Microsoft Exchange 2022Windows Server 2016Windows Server 2019Windows Server 2022DNSWINSDHCPLDAP
Soft skills
staff managementmentoringclient communicationprocess improvementresource managementadministrative supportperformance managementlogistical coordinationreportingtimekeeping
Certifications
Top Secret Clearance
