Ensure the day-to-day availability and operational support of electronic discovery applications and related tools
Administer, monitor, install, configure, test, and maintain operating systems, application software, and system management tools
Monitor and test application performance, identify bottlenecks, and coordinate fixes with vendors and developers
Maintain security, backup, and redundancy strategies for discovery systems
Participate in technical architecture design discussions and assist implementation planning
Liaise with vendors on product issues and represent OGC needs
Develop and deliver training materials and sessions for end-users
Provide subject matter expertise and general support on electronic discovery tools and applications
Reverse engineer and document legacy application architectures
Gather business requirements and translate them into technical requirements
Support discovery application integration and migration projects
Contribute technical articles to Knowledge Management databases to aid issue resolution
Implement and support e-discovery platforms (Relativity, Veritas eDP, other review platforms) in cloud environments
Manage backend infrastructure, data migrations, application installation, configuration, and database operations
Requirements
Ensure the day-day availability of electronic discovery applications and related tools
Administer and monitor all installed systems and infrastructure; install, configure, test and maintain operating systems, application software and system management tools
Monitor and test application performance for potential bottlenecks and implement fixes with vendors and developers
Maintain security, backup, and redundancy strategies
Assist technical architecture design discussions
Liaise with vendors on behalf of OGC to address product issues
Develop and provide training for end-users
Provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications
Reverse engineer and document the as-is architecture of existing legacy applications or systems
Analyze capabilities, interview and collect business requirements and translate into technical requirements
Support discovery application integration/migration activities
Contribute to Knowledge Management databases by creating and improving technical knowledge articles
Legal technology experience and knowledge of the EDRM
Assist in the implementation of e-discovery tools (e.g., Relativity, Veritas eDP, or other cloud-hosted review platforms)
Support backend infrastructure, data migrations, application installation, management and configuration
Install, operate, and manage Microsoft Server 2019/2022 and Microsoft SQL Server 2019/2022
Operate and manage cloud technologies including Microsoft Azure, Amazon AWS, VMware, Azure Functions, Azure API Gateways, AWS EC2, AWS Lambda and AWS API Gateways
Operate and manage relational databases: MySQL and/or SQL Server 2012 or higher
Top Secret clearance (required based on listing)
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electronic discoveryapplication performance monitoringoperating systems administrationapplication software configurationdata migrationreverse engineeringdatabase operationscloud technologiesMicrosoft SQL ServerMicrosoft Server