eDiscovery Program Manager
CGS Federal (Contact Government Services)
AWSAzureCloudDNS
eDiscovery Program Manager
CGS Federal (Contact Government Services)
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $156,986 - $213,053 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudDNS
About the role
- Provide Discovery Program contractor staff management support and oversee administrative logistical support for the contract
- Ensure daily time entry is recorded by all contract staff
- Coordinate administrative activities associated with arrival of new contract staff with FBI security, IT, and other administrative units
- Mentor and assist new team members to perform daily tasks and address performance or personnel issues
- Manage client expectations and deliverables; participate in teleconferences or meetings to review, educate, and support program objectives
- Initiate process improvement initiatives and facilitate communication, planning, recommendations, and resource management across stakeholders
- Provide technical and eDiscovery subject matter expertise to support full life cycle management of resources
- Assist in managing the Legal Clerical mailbox and tasks; develop and track clerical and IT project schedules, milestones, and deliverables
- Assist with Change Requests and Contract Modifications; oversee and monitor scheduled system maintenances
- Review system and application logs and related reports to verify completion of scheduled jobs such as backups
- Review and report technical assessments including required tasks, estimated time frames, and effort for projects
- Oversee and monitor Veritas eDiscovery v10 or other review platform processes
- Oversee system administration of Microsoft Exchange and Windows Server environments
- Oversee performance of DNS, WINS, DHCP, and LDAP directories; oversee Discovery’s IT infrastructure, cloud technologies (Azure/AWS) and network architecture
- Work collaboratively with the COR and OGC Government Leads to define and execute reports and deliverables; provide cost and staffing estimates
- Ensure operational coverage for all critical areas 24/7/365; formulate and enforce work standards; assign contractor schedules
- Prepare, review and submit required reports; provide timekeeping and invoicing for labor hours, travel and ODCs; ensure program/project schedule, performance and deliverables are met
- Maintain qualified and certified contractor workforce; resolve problems, issues or conflicts and prioritize tasks based on Government direction and best practices
Requirements
- Top Secret clearance required (Top Secret Clearance Required)
- eDiscovery subject matter expertise
- Experience with Veritas eDiscovery version 10 or industry-recognized review platforms
- System administration of Microsoft Exchange (2019 and 2022)
- Administration and support of Microsoft Windows Server (2016/2019/2022) in large physical and virtual infrastructures
- Experience with DNS, WINS, DHCP, and LDAP-compliant directories
- Experience with cloud technologies (Microsoft Azure and Amazon AWS)
- Program/staff management experience (staff supervision, scheduling, performance monitoring)
- Experience providing cost and staffing estimates, timekeeping, and invoicing
- Ability to ensure 24/7 operational coverage and develop/implement training programs
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eDiscoveryVeritas eDiscovery v10Microsoft ExchangeWindows ServerDNSWINSDHCPLDAPMicrosoft AzureAmazon AWS
Soft skills
staff managementperformance monitoringproblem resolutiontask prioritizationcommunicationmentoringcollaborationprocess improvementclient managementtraining program development
Certifications
Top Secret clearance
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