Play a key role in supporting various aspects of the company's portfolio
Ensure the day-day availability of electronic discovery applications and related tools
Administer and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems and application software
Monitor and test application performance for potential bottlenecks
Maintain security, backup, and redundancy strategies
Assist technical architecture design discussions
Liaise with vendors to address product issues
Develop and provide training for end-users
Provide expertise and advice on electronic discovery tools
Reverse engineer and document existing legacy applications
Analyze capabilities and translate business needs into technical requirements
Support discovery application integration/migration activities
Contribute to Knowledge Management databases with technical articles
Implement e-discovery tools in a cloud environment
Support backend infrastructure and data migrations
Manage cloud technologies and relational databases

Requirements

Contractor shall ensure the day-day availability of electronic discovery applications and related tools;
Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools;
Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes;
Contractor shall maintain security, backup, and redundancy strategies;
Contractor shall assist technical architecture design discussions;
Contractor shall liaise with vendors on behalf of OGC to address product issues;
Contractor shall develop and provide training for the end-users;
Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications;
Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems;
Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements;
Contractor shall support the discovery application integration/migration activities;
Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues;
Contractor shall have legal technology experience and knowledge of the EDRM;
Contractor shall assist in the implementation of e-discovery tools (i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment;
Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration;
Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022;
Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways;
Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.

Benefits

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electronic discovery applicationsoperating systemsapplication softwarecloud technologiesdata migrationsMicrosoft SQL Server 2019Microsoft SQL Server 2022MySQLRelativityVeritas eDP

Soft Skills

training developmentvendor liaisontechnical architecture designproblem-solvingcommunicationcollaborationanalysisdocumentation