Assist with any legal accounts as a Senior Veritas eDiscovery Platform (eDP) Engineer
Support various aspects of the company's portfolio
Participate in technical meetings to support program objectives
Monitor and troubleshoot systems to ensure operational integrity
Provide support for Criminal Discovery Program as assigned

Requirements

Ability to adjust to changing priorities and work well under pressure
Provide support along with OGC to other FBI Divisions, such as CTD
Participate in teleconferences or technical meetings to review, educate, and support program objectives
Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
Record configurations change requests through the established change control board
Process storage requests, migrations, and decommission tasks
Monitor failed system components and coordinate logistics, vendor support, and site support as needed
Respond to monitoring alerts and warnings with prompt corrective actions and escalations
Complete all scheduled maintenance in accordance with established policies and procedures
Prevent data loss or storage system outages
Manage technology in remote environments
Review and process tickets related to supported systems according to the established service level agreements
Provide initial response, Level 1 and Level 2 escalation for outages
Schedule maintenance actions in a timely manner
Create Power Shell and VBS scripts as needed
Perform daily system monitoring, verifying the integrity and availability of all hardware
Review system and application logs to verify completion of scheduled jobs
Apply OS patches and upgrades on a regular basis
Configure/add new services as necessary
Facilitate the migration of the system implementation into cloud infrastructures
Research and recommend innovative approaches for system administration tasks
Prepare and review technical assessments

Benefits

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Veritas eDiscovery Platformsystem monitoringtroubleshootingPower Shell scriptingVBS scriptingconfiguration managementdata migrationcloud infrastructureOS patchingtechnical assessments

Soft Skills

adaptabilityability to work under pressurecommunicationcollaborationproblem-solvingtime managementattention to detaillogistics coordinationescalation managementcustomer support