Technical Support Representative

CGS (Computer Generated Solutions)

Technical Support Representative providing comprehensive support for POS systems and troubleshooting. Working remotely, assisting retail locations with hardware and software issues.

Posted 5/1/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
Assist in the setup and installation of new hardware and POS-related software.
Perform troubleshooting on core system remote devices.
Engage in various computer-related break-fix repairs as needed.
Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.

Requirements

What you’ll need

Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
Strong understanding of POS hardware (including all peripherals)
Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
Proficient in networking.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CGS (Computer Generated Solutions) Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1984 🤝 B2B 🛍️ eCommerce 📚 Education B2B
eCommerce
Education CGS (Computer Generated Solutions) is a technology-driven company that specializes in providing comprehensive solutions across various domains including supply chain management, enterprise resource planning (ERP), product lifecycle management (PLM), and business process outsourcing. With a focus on enhancing operational efficiency, CGS offers applications, learning solutions, and outsourcing services to support the fundamental business activities of its clients. The company integrates advanced technologies, including augmented reality and business intelligence, to facilitate digital transformation and improve customer experience. Technical Support Representative 🔥 5 minutes ago 🐊 Florida – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
Assist in the setup and installation of new hardware and POS-related software.
Perform troubleshooting on core system remote devices.
Engage in various computer-related break-fix repairs as needed.
Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff. 🎯 Requirements
Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
Strong understanding of POS hardware (including all peripherals)
Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
Proficient in networking. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Brokerage Support Analyst 🔥 50 minutes ago Tradeify 51 - 200 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Brokerage Support Analyst providing day-to-day client support operations for fintech brokerage firm. Assisting customers with account questions, onboarding, and general trading support in a fast-paced environment. 🇺🇸 United States – Remote 💵 $60k - $65k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Technical Support Specialist 🔥 1 hour ago PerfectServe 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS Website LinkedIn All Job Openings Technical Support Specialist responsible for fielding client communications and assisting users with PerfectServe applications. Troubleshooting and training end-users for optimal application use. 🇺🇸 United States – Remote 💵 $19 / hour 💰 Private Equity Round on 2018-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Technical Analyst – Bespoke Applications 🔥 4 hours ago Computacenter 10,000+ employees 🤝 B2B ☁️ SaaS 🔒 Cybersecurity Website LinkedIn All Job Openings Bespoke application support engineers at Computacenter providing technical leadership and coordinating teams. Responsible for ensuring compliance and customer satisfaction with technical requirements. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Senior Support Engineer, SAP Basis 🔥 8 hours ago Rimini Street 1001 - 5000 🏢 Enterprise ☁️ SaaS 🔐 Security Website LinkedIn All Job Openings Sr. Support Engineer providing remote support for mission-critical SAP applications. Responsible for troubleshooting and delivering solutions in a client-focused environment. 🇺🇸 United States – Remote 💵 $128k - $160k / year ⏰ Full Time 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Linux Oracle SQL Support Engineer 🔥 15 hours ago Philips 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Remote Support Engineer providing advanced technical support to customers through various channels. Resolving issues and documenting activities thoroughly. 🇺🇸 United States – Remote 💵 $41 - $74 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

POS softwarePOS hardwareelectronic troubleshootingnetworkingrepairconfigurationinstallationbreak-fix repairscomponent level repair

Soft Skills

time managementtask prioritizationindependencecommunication