CG Life

Account Supervisor, Pharma

CG Life

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $105,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as the primary client contact, ensuring proactive communication and relationship management.
  • Takes initiative to drive work and conversations forward, managing client questions and challenges independently. Strong facilitator/leader in meetings.
  • Manages client expectations to foster productive and effective working partnerships.
  • Professionally manages tricky or complex client conversations.
  • Able to identify opportunities within current accounts through strong client relationships and strategic insights.
  • Initiates conversations that open doors for exploring expanded services and partnerships.
  • Manages budget tracking and ensures clear communication with the client, including estimates, actuals, and project completion metrics.
  • Responsible for managing daily account work on assigned brand(s), ensuring projects are delivered on time, within scope, and meeting client expectations.
  • Responsible for flawless project execution with attention to detail and quality.
  • Facilitates and leads tactical meetings and discussions with confidence and clarity.
  • Demonstrates and applies extensive knowledge of assigned brand(s) to ensure strategic alignment in all deliverables.
  • Demonstrates sound judgment to anticipate and effectively solve challenges
  • Upholds agency values while following processes and leading interactions with clients, internal staff, freelancers, and vendors.
  • Actively listens, participates, and contributes to strategic discussions and meetings.
  • Attends market research, captures notes, and shares insights and observations.
  • Establishes strong working relationships with all day-to-day functional team members.
  • Builds partnerships with project management and finance teams to ensure seamless collaboration.
  • Collaborates with cross-functional teams to define, deliver, and present assigned work
  • Contributes thoughtfully to brand tactical planning and creative work
  • Maintains strong knowledge of the brand’s business and ensures strategic alignment in tactical execution
  • May have opportunities to manage and/or mentor junior team members.

Requirements

  • 5+ years of healthcare or life sciences agency experience or experience in a fast-paced life sciences/healthcare organization.
  • Bachelor's degree in marketing, communications, or a related field.
  • Strong critical thinking and problem-solving skills.
  • Strong ability to independently manage projects and make informed decisions, balancing the agency and client's goals.
  • Excellent verbal and written communication skills.
  • Flexible and agile, with the ability to quickly change course when the need arises.
  • A deep understanding of the industry (life sciences, biopharma, and healthcare) is preferred
Benefits
  • Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
  • 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
  • Parental Leave. Generous paid time off for parents to bond with their newest addition
  • Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
  • And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementbudget trackingstrategic planningmarket researchtactical executionclient relationship managementproblem-solvingcritical thinkingcommunication
Soft skills
initiativeleadershipfacilitationattention to detailactive listeningcollaborationflexibilityagilitysound judgment
Certifications
Bachelor's degree in marketingBachelor's degree in communications