CG Life

Account Executive

• Develops and implements social media campaign strategy, platforms, content, and analytics reporting tailored to the unique needs of our clients.
• Create, curate, and manage all published content (images, video, written) across various social media platforms.
• Create visually appealing graphics and layouts for social media posts.
• Schedule and oversee social media content using scheduling platform Sprout Social to ensure clients have a regular social posting cadence.
• Monitor, listen, and respond to users, creating community engagement and audience interaction.
• Analyze and report on the effectiveness of campaigns to maximize results.
• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.
• Collaborate with other CG Life teams to align social media strategies with overall marketing goals.

Account Executive, Social

• Serves as the primary social media client contact for multiple accounts.
• Provides strategic recommendations including influencer mapping.
• Develops project scopes and briefs.
• Develops and implements social media campaign strategy, platforms, content, and analytics reporting tailored to the unique needs of our clients.
• Create, curate, and manage all published content (images, video, written) across various social media platforms.
• Create visually appealing graphics and layouts for social media posts.
• Schedule and oversee social media content using scheduling platform Sprout Social to ensure clients have a regular social posting cadence.
• Monitor, listen, and respond to users, creating community engagement and audience interaction.
• Analyze and report on the effectiveness of campaigns to maximize results.
• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.
• Collaborate with other CG Life teams to align social media strategies with overall

Senior Account Executive, Social

Performance Marketing

• Help with fielding, creating, and deploying Media RFPs.
• Assist with trafficking ad placements for campaigns.
• Research potential new channels for clients.

Paid Media Intern

QA Engineer

• Lead and manage the QA team to ensure consistent, high-quality execution across digital marketing and technology workstreams.
• Define and maintain QA standards, processes, and workflows aligned to pharma digital marketing, regulatory requirements, and agency delivery models.
• Ensure testing coverage includes functional accuracy, data integrity, tracking, accessibility, cross-browser/device compatibility, and compliance requirements.
• Partner with Engineering, Digital Strategy, Media, Analytics, and Delivery teams to validate requirements and identify risks early.
• Establish and monitor quality metrics to assess delivery readiness, defect trends, and overall quality performance.
• Own QA tooling and documentation supporting test planning, execution, and defect management.
• Manage QA resourcing, capacity, and prioritization across concurrent client programs.
• Lead hiring, onboarding, and development of QA team members.
• Drive resolution of critical defects and quality issues through collaboration with development and platform teams.
• Serve as the primary quality point of contact across departments to ensure alignment and accountability.
• Identify and seize opportunities for standardization, automation and modernization
• Other duties as assigned.

QA Manager

Communications

• Support with social media monitoring for client accounts.
• Assist with gathering social media analytics on performance metrics.
• Scheduling content and drafting posts on various platforms.
• Assist with media list creation and news monitoring.
• Conduct competitive analysis for public relations team members.
• Support with pitch letter creation and press release writing.

Strategic Communications Internship

Account Manager

• Assist with project briefs, campaign tracking, and competitive research.
• Participate in client calls and internal strategy sessions.
• Collaborate on reporting, performance metrics, and presentations.

Account Management Internship

Director

• Manage resourcing of 150-200+ project team members across different accounts and engagement types
• Model and execute resourcing of various engagement models, including retainer, fixed fee, hourly, etc.
• Execute and oversee different types of resourcing models, including dedicated teams, fully dispersed/shared teams, freelancers, contractors, etc.
• Accountable for supporting large scale of resourcing needs, including accounts of $10MM and above
• Deep expertise leading resourcing for AOR and D-AOR accounts
• Accountable for ensuring data reporting needs are met, and expertly applies findings to business impacts and recommendations.
• Proactively addresses workflow challenges - accountable for regular analysis of processes, tools, and historical framework.
• Collaborate closely with cross-functional teams, senior management, and leadership to identify and execute Production Planning’s role in delivering on business needs and optimizing productivity of the agency
• Supports Senior Director on key agency business initiatives.
• Expert written and verbal communication skills, including strong, effective and engaging presentations skills to larger audiences, leadership, and key partners.
• Manage Production Planning team, owning operations, strategy, success metrics, and people management to maximize efficiency and improve processes
• Serve as resourcing strategy subject matter expert. Collaborate with cross-functional leadership to plan and execute agency wide revenue and business initiatives
• Identify and monitor resourcing trends, make strategic recommendations to senior leadership and functional leads as needed to optimize resourcing and revenue continuity and growth
• Provide mentorship and guidance to production planning team, fostering an environment of continuous professional development
• Translate agency growth strategy and revenue goals into actionable staffing and capacity plans
• Use data-driven insights to improve utilization, margin performance, and delivery predictability
• Stay current on industry best practices in resourcing, workforce planning, and agency delivery models
• Evaluate and evolve Production Planning capabilities to meet changing business and client needs
• Build and maintain strong relationships with cross-functional teams and leadership, creating open lines of communication
• Communicate on behalf of the Production Planning team and agency from a strategic perspective

Director, Production Planning – Pharma

Compliance

• Gain a deep understanding of internal and client regulatory processes and requirements as well as FDA regulations and guidance, educate team members about them, and update internal documentation as processes or requirements change
• Become an MLR expert by identifying trends, risks, patterns, and precedents to inform our content creation and speed up the approval process, and work to increase the expertise of the Regulatory team by seeking and sharing knowledge
• Advise Project Management, Accounts, and Strategy team members on regulatory risk considerations and MLR submission strategy for current projects
• Contribute to developing and maintaining documentation on regulatory compliance, submission preparation processes, and client-specific MLR requirements
• Collaborate effectively with the Creative team and assist in developing resources that further collaboration
• Ensure that all written and designed content is accurate, meets editorial guidelines, adheres to client and brand requirements, and complies with FDA regulations
• Support copywriters in gathering and ensuring the accuracy of references and citations in preparation for submission, and in maintaining claim reference and citation libraries
• Conduct quality assurance on submissions to ensure that they are error-free and meet all internal, client, and FDA standards
• Track submissions through client MLR review and approval via internal tracking systems and client submission systems
• Actively participate in client MLR review meetings to seek clarification and obtain clear direction
• Enforce internal processes for editing, submission preparation, resubmission, and approval
• Shepherd change with all related team members to successfully implement process improvements; be firm yet flexible as the team adapts to change
• Support the onboarding and training of new and existing team members

Regulatory Specialist

Content Manager

• CG Life is seeking an Editorial Manager to develop and grow our editorial discipline and elevate the quality, accuracy, and consistency of scientific and healthcare content across integrated campaigns.
• You’ll be the day‑to‑day owner of editorial operations for assigned biopharma client brands—editing content hands-on to ensure quality, accuracy and consistence across deliverables.
• Help establish editorial standards, shape processes, and partner closely with Account, Creative, Strategy, Project Management, and Medical/Scientific teams to integrate editorial tightly into the workflow.
• Edit and proof a range of deliverables (e.g., healthcare websites, banners, email, brochures, social, video scripts, sales aids) for grammar, usage, clarity, flow, and brand voice.
• Ensure accuracy of scientific and supporting claims in partnership with Medical/Scientific teams through rigorous alignment to the brief, references, brand lexicon, and style guides (including AMA style).
• Validate content accuracy and completeness through multiple rounds of iterations and changing formats (ie. From manuscript to layout, etc.).
• Own the editorial intake and output process; set SLAs, prioritize queues, and partner with Project Management on schedules and resourcing.
• Manage, mentor, and review editors/proofreaders; provide clear feedback, goals, and growth plans.
• Partner with Medical/Scientific, Copy, and Design to resolve content issues and drive consistency from draft through production.

Editorial Manager, Pharma

• The Group Account Director is the senior owner of client service for large or complex life sciences and biopharma accounts, focusing on advanced digital initiatives at the business unit or corporate level.
• Responsible for building, maintaining, and overseeing client relationships, growing revenue within large established accounts, ensuring exceptional customer service to all clients within the assigned account, and leading and mentoring direct reports.
• Owns the client relationship across a large 7M+ account or multiple accounts.
• Builds and maintains effective senior-level client relationships by establishing trust and credibility.
• Establishes regular communication with senior-level clients to ensure their satisfaction and facilitate long-term profitability and growth.
• Establishes themselves as a trusted strategic partner to the client.
• Leads and drives continuous upselling efforts, leveraging experience to foster organic growth within accounts.
• Seeks opportunities for organic growth in current accounts and into new accounts connected with client(s).
• Able to support and contribute strategic insight for new business pitches based on an in-depth understanding of the agency landscape and industry trends.
• Oversees the financial health of the account(s) by owning revenue and forecast accuracy.
• Ensures sound account financial management through setting accurate forecasts, driving SOW completion to meet targets, and tracking revenue attainment.
• Reports to leadership and finance on financial metrics for their accounts.
• Lead detailed quarterly updates on projects to both internal teams and the executive team, highlighting strengths, challenges, and opportunities for growth.
• Sets the tone for the team and is an escalation point across the organization when it comes to client work.
• Partners with agency leadership to ensure on-time and on-budget delivery of client work.
• Leads strategic discussions, meetings, and workshops to ensure the account is being developed in a strategic and successful manner.
• Monitors the health of the client’s business/brand and identifies potential issues and opportunities for the client(s).
• Regularly provides expert strategic recommendations proactively to the client, helping them navigate challenges based on segment/industry knowledge, data analysis, and trends.
• Builds strong relationships with all functional team leads, ensuring the client’s objectives are consistently met.
• Responsible for staffing, managing, and leading the assigned account team to infuse best-in-class client service into assigned work/projects.
• Develops and supports career path opportunities for their team to facilitate their growth, development, satisfaction, and retention.
• Responsible for overall team performance management supporting ongoing performance feedback and development plans for the Client Services team.

Group Account Director, Pharma

• Evolve and expand the agency’s data and analytics offerings by integrating insights across all touchpoints in the pharmaceutical marketing ecosystem and advancing capabilities in segmentation, targeting, predictive modeling, and real-world evidence integration.
• Be actively involved in client engagements with internal and external stakeholders, instilling confidence and elevating analytics from tactical execution to strategic advisory.
• Design and implement measurement frameworks that clearly link marketing initiatives to meaningful business outcomes, including prescription (Rx) lift.
• Lead the development of dashboards, reports, and actionable insights from key marketing data sources (including website engagement, paid media performance, email campaigns, and omnichannel journeys) to inform strategy, optimize execution, and drive continuous improvement.
• Partner with client services teams to drive growth across existing accounts:
• Deepen engagement with clients already leveraging data and analytics to expand scope and impact.
• Identify opportunities to introduce analytics-led solutions to clients not yet utilizing these capabilities.
• Actively support new business development efforts by:
• Contributing to RFP responses, proposal development, and analytics-driven case studies.
• Representing the agency in new business pitches and strategic engagements, positioning data and analytics as a core differentiator.
• Mentor a high-performing analytics team, continuously elevating capabilities to meet evolving client and market demands.
• Promote a culture of learning, innovation, and excellence in the use of pharmaceutical data assets, analytics tools, and strategic applications.
• Drive continuous improvement across methodologies, platforms, and deliverables, ensuring the team remains at the forefront of data-driven marketing in life sciences.