Reporting to the National Manager – Casualty, you’ll play a vital role in supporting the underwriting team, servicing brokers, and ensuring the smooth running of day-to-day operations.
You’ll be responsible for assisting with renewals, preparing quotes, managing policy documentation, and supporting underwriters with administrative and pre-underwriting tasks.
Requirements
Completion of secondary education
1-2 years’ experience within an insurance, underwriting or broker context and an understanding of the Australian insurance market is highly regarded
Experience working in a busy, high-volume administrative or operational role.
Positive, professional, can-do attitude with a strong sense of accountability
Excellent customer service skills, including written and verbal communication skills
Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
Proficiency in Microsoft Office and comfortable with IT systems
Benefits
Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
‘You Do You Day’ – an annual additional leave today to do something that brings you joy
Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
Annual end of financial year and end of calendar year events, in addition to social club arrangements
Optional annual charity volunteering day, facilitated by us
3 additional personal leave days per year – for whatever you need
Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
positive attitudeprofessionalismaccountabilitycustomer servicewritten communicationverbal communicationattention to detailorganizational skillsability to manage competing priorities