Senior Customer Success Manager
CFC
Cyber Security
Customer Success Manager
CFC
full-time
Posted on:
Location Type: Hybrid
Location: n/a • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Own the customer relationship, ensuring value and renewals for SMB and mid-market customers
- Manage executive business reviews and proactively manage renewals
- Identify and advance expansion initiatives
- Lead strategic conversations and develop tailored success plans
Requirements
- A background in cybersecurity, SaaS or MSSP
- A demonstrated success in renewal execution and expansion motions
- Strong communication skills being able to build long lasting relationships.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsrelationship building