Business Analyst
CFC
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Engage with business teams across a range of functions and geographies to understand the as-is, to assess processes, problems and needs.
- Review information and ways of working, then challenge and make recommendations with confidence; review internal processes to identify inefficiencies, non-compliance, and opportunities for improvement in projects.
- Lead and carry out analysis of business processes to align them with business needs.
- Collaborate in the development of business cases that outline the need and impact of proposed changes.
- Support the wider team in building our overall Change capability across all disciplines (Project Management, PMO and Change Management).
- Act as a key liaison between the business and project teams, ensuring that initiatives are designed and communicated effectively to meet business needs.
- Work with the PMO to establish and build out our BA framework and ways of working.
- Play a key role in user acceptance testing and planning (UAT) to ensure quality outcomes aligned to business needs.
- Effectively plan and facilitate workshops to drive alignment of understanding on projects from the outset.
Requirements
- Demonstrable experience within an Operations function managing process improvement, process mapping and embedding change across different areas of a business.
- Experience using process improvement methodology on recent projects; ideally qualified in Lean, Lean Six Sigma or similar.
- Proven stakeholder management and engagement skills with ability to influence and collaborate with senior leaders.
- Insurance experience and Regulatory awareness, with experience ensuring business processes meet regulatory standards.
- Ability to work independently and manage multiple projects under tight deadlines.
- Strong communication skills with ability to convey complex information to diverse audiences.
Benefits
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementprocess mappingbusiness analysisuser acceptance testingproject managementchange managementLean methodologyLean Six Sigmastakeholder management
Soft skills
communicationcollaborationinfluenceindependenceworkshop facilitation
Certifications
Lean certificationLean Six Sigma certification