Underwriting Assistant
CFC
Underwriting Assistant
CFC
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • 🇦🇺 Australia
Visit company websiteJob Level
Junior
About the role
- Report to the National Manager – Casualty and support the underwriting team
- Support renewals, new business, and policy documentation
- Prepare pre-renewal and underwriting quotes
- Process policy endorsements and manage cancellations
- Assist in maintaining broker relationships by ensuring timely and professional communication
- Maintain shared inbox and accurate records across systems and escalate queries as needed
- Support the preparation of quote documentation, proposals, and renewal presentations
- Assist underwriters with administrative and pre-underwriting tasks and ensure smooth day-to-day operations
Requirements
- Completion of secondary education
- 1-2 years’ experience within an insurance, underwriting or broker context and an understanding of the Australian insurance market is highly regarded
- Experience working in a busy, high-volume administrative or operational role
- Positive, professional, can-do attitude with a strong sense of accountability
- Excellent customer service skills, including written and verbal communication skills
- Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
- Proficiency in Microsoft Office and comfortable with IT systems
- Applicants must be an Australian Citizen or Permanent Resident to apply for this role
- Applications must include an application letter explaining why you are a match for this role and a resume
Benefits
- We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia)
- Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
- ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
- Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
- Annual end of financial year and end of calendar year events, in addition to social club arrangements
- Optional annual charity volunteering day, facilitated by us
- 3 additional personal leave days per year – for whatever you need
- Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
underwritingpolicy documentationquote preparationpolicy endorsementsadministrative tasksoperational supportcustomer service
Soft skills
communication skillsattention to detailorganisational skillsaccountabilitypositive attitude